Meat Clerk

About the position

The Service Meat Clerk at Hy-Vee is responsible for providing exceptional customer service in the Meat and Seafood Department. This role involves wrapping, trimming, stocking cases, and receiving merchandise while ensuring a friendly and efficient shopping experience for customers. The clerk must maintain cleanliness and adhere to sanitation procedures while working in a fast-paced environment.

Responsibilities

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions.
• Greets customers in a friendly manner and makes an effort to learn their names.
• Assists customers by escorting them to products, securing out-of-reach items, and loading or unloading heavy items.
• Answers the telephone promptly and provides friendly service to customers who call, including taking orders.
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Wraps, weighs, and labels products in the Meat and Seafood Department.
• Reviews the status and appearance of food for freshness and stocks cases or rotates products accordingly.
• Prepares and organizes seafood items for display and finishes trims on steaks, roasts, and chops.
• Maintains cleanliness and proper sanitation procedures in the work area.
• Replenishes and organizes coolers and reports out-of-stock products to appropriate personnel.
• Trays, slices, tenderizes, and grinds products as needed.
• Removes trash in a timely manner and adheres to personal hygiene and dress guidelines.
• Reports to work when scheduled and on time.

Requirements

• High School diploma or equivalent experience.
• Food safety training.
• Six months or less of similar or related work experience.
• Ability to carry out detailed but uninvolved written or verbal instructions.
• Ability to perform simple addition and subtraction and record figures accurately.
• Ability to understand and follow verbal or demonstrated instructions.

Nice-to-haves

• Experience in customer service or retail environment.
• Knowledge of meat and seafood products.

Benefits

• Employee discounts on store products.
• Flexible scheduling options.