Unclassified - Houston, TX

posted 15 days ago

Full-time - Entry Level
Houston, TX

About the position

The Meat Department Team Trainer at Whole Foods Market is responsible for supporting the training and development of new team members within the meat department. This role focuses on enhancing engagement, productivity, and retention by delivering quality training and ensuring compliance with operational standards. The team trainer collaborates with team leadership and other trainers to facilitate a comprehensive training experience that includes food safety, product knowledge, and customer service excellence.

Responsibilities

  • Ensures new and ongoing store and team training programs are successfully delivered and completed.
  • Works within training deadlines and goals.
  • Coordinates with team leaders and the store trainer to schedule new member training during their first four shifts.
  • Facilitates team-specific operational training for team members, including team operational learning pathways and team-specific program rollouts.
  • Acts as a role model for constant food safety, sanitation procedures, and occupational safety.
  • Trains all team members on customer service standards and provides timely feedback.
  • Trains all team members on new products, their differentiation, sales tactics, and department placement.
  • Completes the team trainer operational learning pathway, team trainer certification, and other assigned training.
  • Organizes, tracks, reports, and maintains accurate training records using Whole Foods Market's learning systems.

Requirements

  • 2 years of experience in a similar role or equivalent retail training experience.
  • 6 months of Whole Foods Market experience or equivalent retail training experience.
  • Strong communication skills and willingness to work as part of a team.
  • Ability to deliver information in a clear and respectable manner to fellow team members, customers, and vendors.
  • Ability to meet customer service expectations and standards in all interactions with customers, vendors, and team members.
  • Effective time management and organization skills.

Nice-to-haves

  • Comfortable speaking with small and large groups and inspiring others.
  • Capable of teaching others in a constructive and positive manner.
  • General computer skills and basic knowledge of software applications (MS Office Suite).
  • Working knowledge of Whole Foods Market's learning systems.
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