About the position
The Meat Sales Associate plays a crucial role in ensuring that the meat department operates smoothly and meets customer expectations. This position involves a variety of responsibilities, including maintaining the appearance and stock levels of the meat department, providing excellent customer service, and adhering to food safety standards. Associates are expected to greet customers warmly, assist them with their inquiries about different cuts of meat, and take special orders for future delivery. The role requires a proactive approach to customer service, ensuring that all customer concerns are addressed promptly and courteously. In addition to customer interaction, the Meat Sales Associate is responsible for setting up displays, rotating products, and ensuring that all meat products are fresh and properly priced. This includes handling spoiled or damaged products according to company procedures and maintaining logs to track product freshness and quality. The associate may also be involved in grinding and cutting meats and poultry, weighing and wrapping merchandise, and applying the correct pricing stickers. General sanitation and cleanliness in the department are paramount, and associates must follow cleaning schedules and health guidelines to ensure compliance with safety regulations. The position may also involve assisting with deliveries, including receiving and storing products, and operating equipment such as power jacks or hand jacks, provided the associate has received the necessary training. The Meat Sales Associate is expected to work collaboratively with co-workers and supervisors to enhance job performance and contribute to a positive work environment. Personal Protective Equipment (PPE) is provided and must be utilized appropriately to ensure safety while performing job duties.
Responsibilities
- Keeps meat department cases well stocked and appealing to meet customer demand.
- Smiles and greets customers, makes suggestions, answers questions about various cuts and preparation of products.
- Takes orders for future delivery and helps fill special requests.
- Helps resolve customer concerns in a prompt and courteous manner.
- Sets up displays and rotates product as needed.
- Ensures that meat is fresh, in saleable condition with proper prices and signage.
- Handles product that is spoiled, damaged or close to expiration as detailed by company procedures and standards.
- Removes product that is not saleable to ensure quality.
- May grind and cut certain meats and poultry.
- Weighs and wraps merchandise at customer request; applies sticker showing correct price and weight.
- Maintains necessary logs to track freshness and quality.
- Adheres to all food and personal safety codes when handling product or utilizing kitchen tools.
- Responsible for general sanitation in the department.
- Follows cleaning schedules and department guidelines to ensure that work areas, equipment, counters, display cases, etc. are well maintained, clean and meet all health and OSHA requirements.
- Disposes of trash properly. Empties bone cans.
- Assists in minimizing shrink and controlling damages. Reports shortages or overages to manager.
- May assist with receiving, unloading, checking-in, breaking-down, and storing deliveries through operation of power jack or hand jack if properly trained.
- May assist with baling cardboard or other related duties if properly trained.
- Ensures smooth function of department and store by cooperating with co-workers and superiors.
- Responsible to continuously improve job performance.
- Responsible for utilization of all company provided Personal Protected Equipment (PPE).
- May also be called upon to assist in other departments.
Requirements
- Completed or working towards a High School Diploma or General Education Degree (GED).
- No prior experience required.
