MedSpa Receptionist/ Front Desk Concierge

$35,360 - $35,360/Yr

BodyLase Med Spa - Cary, NC

Full-time - Entry Level

Onsite - Cary, NC

About the position

The MedSpa Receptionist/ Front Desk Concierge at BodyLase Med Spa plays a crucial role in providing exceptional customer service and managing the front desk operations. This position requires a detail-oriented individual who is passionate about the beauty industry and enjoys working in a dynamic environment. The role involves scheduling appointments, managing client interactions, and ensuring the spa maintains a welcoming atmosphere.

Responsibilities

• Scheduling & rescheduling appointments
• Checking clients in/out accordingly
• Answering phones
• Managing rewards programs & EMR records
• Performing administrative tasks including obtaining consents, scanning documents, and uploading client files
• Answering client questions & educating them on treatments and products
• Responsible for opening/closing, spa cleanliness & overall appearance
• Participating in team effort to manage & meet spa goals

Requirements

• High School Diploma
• At least 1 year of experience in Guest and/or Retail service
• Schedule Flexibility
• Full-time evening and Saturday availability
• Passion for the Beauty Industry

Nice-to-haves

• Experience with Meevo Software
• Experience working at a Medical Spa
• Bilingual

Benefits

• Paid time off
• Bonus Incentives after 90 days
• Paid lunch break
• Paid Holidays
• Employee discounts on products and treatments
• Health Insurance
• 401(K) Match