Media & Operations Coordinator

$50,000 - $60,000/Yr

Majestic Realty Collective - Denver, CO

Full-time - Entry Level

Denver, CO

251-500 employees

About the position

The Media & Operations Coordinator at LIV Sotheby's International Realty is responsible for supporting real estate brokers and the operations team by managing media assets, coordinating virtual tours, and assisting with various operational projects. This role emphasizes exceptional customer service, proactive problem-solving, and effective communication between stakeholders to ensure high standards of excellence and efficiency in operations.

Responsibilities

• Provide exceptional customer service to real estate brokers, addressing inquiries and offering media and operational support.
• Receive, process, and organize photography and video assets from external media vendors, ensuring timely delivery to agents and marketing teams.
• Build and assemble virtual tours for property listings, ensuring high-quality presentations that align with company standards.
• Perform minor Photoshop edits to listing photography as needed, ensuring images meet brand standards before final delivery.
• Address and resolve issues related to media assets, virtual tours, or operational systems, collaborating with brokers, vendors, and the operations team.
• Collaborate with the operations team on project coordination, documentation, and administrative duties to enhance overall efficiency.
• Act as a liaison between real estate brokers and media vendors to ensure seamless communication and timely service delivery.
• Review all media content to ensure it meets brand standards and specifications before distribution.

Requirements

• Proven experience in customer service.
• Bachelor's degree in business, marketing, communications, or a related subject preferred.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication abilities.
• Ability to multitask and work in a fast-paced environment.
• Creative problem-solving skills and a proactive attitude.
• Working knowledge of Adobe Photoshop is a plus.
• Proficient in Microsoft Office Suite.

Nice-to-haves

• Knowledge of real estate or luxury branding.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid holidays
• Paid time off
• Vision insurance