Medicaid Coordinator

$33,280 - $33,280/Yr

Homewell Care Services - Hendersonville, TN

Full-time - Entry Level

Remote - Hendersonville, TN

Ambulatory Health Care Services

About the position

The Medicaid Coordinator at HomeWell Care Services is responsible for managing the Medicaid program, ensuring efficient operations, and providing support to caregivers and clients. This role involves a significant amount of remote work, with responsibilities including scheduling, communication with management, and compliance with regulations. The ideal candidate will be detail-oriented, possess strong customer service skills, and enjoy working in a fast-paced environment.

Responsibilities

• Oversee Medicaid and DIDD operations to ensure efficiency of systems, procedures, and workflow.
• Provide direct support to Medicaid and DIDD Caregivers and Clients, including scheduling and managing missed clock in/out.
• Serve as a liaison between Caregivers and senior management, communicating needs and concerns.
• Respond to client requests for information and make outbound follow-up calls.
• Answer phones and manage Medicaid staff schedules to ensure proper coverage.
• Conduct meetings with MCOs and DIDD to maintain compliance.
• Complete necessary trainings to remain compliant.
• Participate in the planning and execution of Caregiver Orientation.
• Attend meetings with management to discuss issues or concerns.
• Monitor record keeping processes and procedures; ensure filing systems are maintained.
• Assist with the development of policies and procedures for Medicaid and DIDD functions.
• Ensure Medicaid and DIDD billing is completed in a timely manner.
• Monitor accounts receivable to mitigate delinquent accounts.
• Ensure employee information is accurately maintained in the appropriate systems.
• Audit and reconcile records and reports to maintain accurate financial records.

Requirements

• High school graduate; BA or BS preferred.
• Proven office administrative or assistant experience.
• Knowledge of office systems and procedures.
• Knowledge of accounting/bookkeeping principles.
• Proficiency with Microsoft Office suite, data entry, and word processing.
• Excellent communication, time management, and leadership skills.
• Highly organized multi-tasker who excels in a fast-paced environment.
• Must pass a criminal background check.

Nice-to-haves

• Medicaid experience is a strong plus, but not required.

Benefits

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off
• Paid training
• Professional development assistance