Medical Accounts Receivable Specialist

$36,400 - $36,400/Yr

Unclassified - South Bend, IN

Full-time - Entry Level

South Bend, IN

About the position

The Medical Accounts Receivable Specialist plays a crucial role in the financial operations of McDonald Physical Therapy and Sports Rehabilitation Center. This position is designed for individuals who are positive, self-motivated, analytical, and possess strong problem-solving skills. The specialist will be part of a dedicated accounts receivable team, focusing on managing billing and collections to ensure that revenue is secured effectively. The role requires a commitment to maintaining accurate patient information and ensuring that all claims are processed efficiently. In this fast-paced, patient-focused environment, the Accounts Receivable Specialist will utilize various reports to target aged balances for collection, aiming to meet and maintain performance goals and benchmarks for accounts receivable volume. Daily responsibilities include reviewing, approving, and sending claims to insurance companies, entering and applying payments from patients and insurers, and investigating denied claims. The specialist will also follow up on missed payments, resolve financial discrepancies, and create and send patient statements and collection letters. The position demands excellent customer service skills to establish and maintain professional relationships with accounts, ensuring that all interactions are handled ethically and with integrity. The specialist will also be responsible for maintaining billing software, updating rate changes, and managing cash spreadsheets and current collection reports. This role is essential for the financial health of the clinic, requiring a blend of technical skills, attention to detail, and effective communication.

Responsibilities

• Manage accounts receivable, billing, and collection of payments for all designated payers.
• Utilize various reports to target aged balances for collection to meet performance goals.
• Ensure patients' medical information is accurate and up to date.
• Review, approve, and send claims daily to insurance companies.
• Enter and apply payments from patients and insurance companies to accounts.
• Investigate and appeal denied claims.
• Follow up on missed payments and resolve financial discrepancies.
• Create and send patient statements and collection letters.
• Collect past due balances from patients.
• Maintain billing software by updating rate changes, cash spreadsheets, and current collection reports.
• Utilize customer service skills to establish and maintain professional account relationships.

Requirements

• Minimum of 2 years previous medical billing/collections experience preferred, but not required.
• Experience with EMR billing system is preferred, but not required.
• Problem-solving in both professional and timely fashion.
• History of excellent project management.
• Confidence and competence with computers, scheduling programs, and complete understanding of all Google and Microsoft programs (Word, Excel, etc.).
• Excellent written and verbal communication skills.
• Ethical in all aspects of work.
• Ability to read and understand medical notes to extract billing information.
• Proficiency with medical billing software.
• Math skills equivalent to high school graduate level or 8 years of direct experience.
• Excellent customer service skills.
• Invoicing and reconciliation experience.
• Strong organization, multitasking skills, and attention to detail.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance