Mass. Eye And Ear - Salem, MA

posted 21 days ago

Full-time
Salem, MA
Ambulatory Health Care Services

About the position

The position involves providing clinical and administrative support to physicians in a high-volume ambulatory clinic setting. The role serves as the primary interface between patients and providers, emphasizing the importance of organization and prioritization of tasks essential to patient care.

Responsibilities

  • Manage confidential patient information
  • Room patients and conduct patient intakes in exam rooms
  • Schedule patient appointments at the front desk
  • Answer phones with a high level of customer service
  • Check patients in and out of appointments
  • Collect copayments
  • Help manage incoming information via phone and fax

Requirements

  • High school diploma or combination of education and experience required
  • Prefer 1 year of experience in a medical administrative support position or as a medical assistant in a busy medical site or department
  • Excellent verbal communication skills for telephone and patient interaction
  • Strong organizational skills
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