Medical Admin Assistant I

Mass. Eye And Ear - Boston, MA

Full-time - Entry Level

Boston, MA

Ambulatory Health Care Services

About the position

The Medical Admin Assistant I at Mass. Eye and Ear provides essential clinical and administrative support in a high-volume ambulatory clinic setting. This role serves as the primary interface between patients and healthcare providers, emphasizing the importance of organization and prioritization in managing both administrative and clinical tasks critical to patient care.

Responsibilities

• Provide clinical and administrative support to physicians.
• Manage confidential patient information.
• Room patients and conduct patient intakes in the exam room.
• Schedule patient appointments at the front desk.
• Answer phones with a high level of customer service.
• Check patients in and out of appointments.
• Collect copayments from patients.
• Help manage incoming information via phone and fax.

Requirements

• High school diploma or GED required.
• Administrative experience preferred.
• 1 year of experience in a medical administrative support position or as a medical assistant in a busy medical site or department preferred.
• Excellent verbal communication skills for telephone and patient interaction required.
• Strong organizational skills essential.