Medical Administrative Assistant - Multiple Departments & Openings - External

$42,869 - $60,133/Yr

Mayo Clinic - Rochester, MN

Full-time - Entry Level

Rochester, MN

Hospitals

About the position

The Medical Administrative Assistant position at Mayo Clinic involves providing a variety of clinical and non-clinical administrative support tasks. The role is designed to enhance the efficiency of healthcare providers by managing patient materials, coordinating schedules, and supporting departmental projects. This position is open to qualified applicants who will be considered for various active hiring managers, emphasizing the importance of adaptability and initiative in a fast-paced healthcare environment.

Responsibilities

• Requesting and managing the flow of patient materials
• Coordinating appointment schedules
• Scheduling, coordination, and follow-up tasks for meetings, events, and professional travel
• Managing calendars
• Preparing documents and presentation materials
• Processing invoices and reimbursements
• Composing and/or transcribing correspondence/documents
• Supporting departmental projects/activities
• Creating and maintaining web sites, web pages, databases, spreadsheets, social media accounts
• Answering telephones and providing related follow-through
• Anticipating and responding to provider and patient needs and requests of the health care team
• Exhibiting initiative, proficiency, and adaptability to optimize the time of those supported
• Ensuring accuracy and completeness through attention to detail

Requirements

• High school diploma or G.E.D. with a minimum of two years' experience in an administrative support role
• One-year degree/diploma in an administrative, business, or medical-related program with a minimum of one-year experience in an administrative support role
• Associate's degree in an administrative, business, or medical-related program
• Experience in meeting management and calendar coordination
• Experience in creating/transcribing correspondence/documents
• Utilization of business-related software to produce databases, spreadsheets, presentations, etc.
• Ability to complete a Medical Terminology course within six months of employment if lacking relevant medical education or experience
• High-level skills in organization, customer service, professionalism, interpersonal relations, written and oral communication
• Ability to prioritize and adapt to a rapidly changing environment
• Experience with coordination of travel and expense management
• Proficient application of English grammar, punctuation, and sentence structure
• Demonstrated proficient use of computer hardware and software, telecommunication, and other office equipment

Nice-to-haves

• Work-related experience within the last ten years

Benefits

• Competitive compensation
• Comprehensive benefit plans
• Continuing education and advancement opportunities
• Telework eligibility after on-site training period