Medical Administrative Assistant

Ddca - Lakeland, FL

Full-time - Entry Level

Lakeland, FL

Food Services and Drinking Places

About the position

We are seeking a detail-oriented and organized Medical Administrative Assistant to join our team in a dynamic healthcare environment. The ideal candidate will be responsible for managing front desk operations, ensuring efficient patient flow, and maintaining accurate health records. This role is crucial in providing exceptional customer service and supporting the overall functionality of our medical practice.

Responsibilities

• Greet patients and visitors warmly, ensuring a positive first impression.
• Manage front desk operations, including scheduling appointments and handling patient inquiries.
• Maintain and update patient records in compliance with health information management standards.
• Review documentation for accuracy and completeness before filing.
• Assist with medical coding and billing processes as needed.
• Collaborate with healthcare providers to ensure seamless communication regarding patient care.
• Provide excellent customer service by addressing patient concerns and facilitating effective communication between patients and staff.

Requirements

• High school diploma or GED
• Associate degree in a relevant field
• 6 years of medical administrative support experience
• 5 years of medical assistant experience
• Certified Medical Assistant certification
• Proficiency in health information management practices
• Experience with medical office management
• Familiarity with front desk operations and patient scheduling systems
• Strong documentation review skills
• Excellent customer service skills
• Knowledge of medical coding principles
• Strong organizational skills and attention to detail
• Spanish language proficiency

Nice-to-haves

• Experience in a dental clinic setting
• Knowledge of EMR systems
• Understanding of HIPAA regulations

Benefits

• Flexible schedule
• On-the-job training
• Paid training
• Professional development assistance