Medical Administrative Clerk - Metro Park 3 & Woodbridge Offices

Trusted Doctors - Woodbridge, VA

Full-time - Entry Level

Woodbridge, VA

1-10 employees

Ambulatory Health Care Services

About the position

TPG Pediatrics is seeking a full-time Front Desk Administrative Clerk to join their team. This role is essential for providing excellent patient care in a large pediatric practice in Northern Virginia. The position involves managing patient interactions, scheduling appointments, and handling administrative tasks to support the healthcare team. The ideal candidate will have experience in medical reception and a commitment to maintaining a welcoming environment for patients and their families.

Responsibilities

• Provides a welcoming, professional greeting to patients and other visitors.
• Answers a high volume of calls in a courteous and professional manner.
• Works as part of the team using scheduling matrix to schedule patient appointments.
• Collection of copayments and patient due balances.
• Collects insurance information.

Requirements

• High school diploma or GED required (Associate degree preferred).
• 2 to 3 years experience in medical reception is highly preferred but willing to train the right person.
• 1 year experience in customer service is preferred.
• Electronic Medical Records (EMRs) experience is desirable.

Nice-to-haves

• Excellent interpersonal skills.
• Ability to work independently or as part of a team.
• Ability to multitask.
• Great customer service skills.
• Ability to read, understand and follow oral and written communication.

Benefits

• Paid holidays
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance