Medical Assistant and Front Desk Floater

Fmcna - Oklahoma Kidney Care DX - Oklahoma City, OK

Full-time - Entry Level

Oklahoma City, OK

Ambulatory Health Care Services

About the position

The Medical Assistant and Front Desk Floater role is a full-time position that combines clinical and administrative responsibilities within a healthcare setting. The ideal candidate will be detail-oriented and compassionate, ensuring smooth operations and high-quality patient care in a fast-paced environment.

Responsibilities

• Assist Physician or other medical personnel with necessary tasks and keep the physician on schedule.
• Perform routine tests on patients such as urinalysis.
• Obtain and record vital signs including height, weight, pulse ox, and manual blood pressure; document patient complaints and histories while maintaining confidentiality.
• Responsible for stocking exam rooms, taking inventory, and notifying the manager of items to be ordered.
• Schedule patients for appointments according to individual provider guidelines.
• Perform various duties as needed, such as confirming appointments, making lab reminder calls, and preparing charts.
• Greet and check in patients, ensuring a welcoming atmosphere at the front desk.
• Handle phone calls, respond to inquiries, and relay messages.
• Process patient registrations and verify insurance information; collect co-pays.
• Maintain cleanliness and organization of the front desk area.

Requirements

• High school diploma or GED; prefer Medical Assistant Program Graduate.
• 6 months experience in patient care as a Medical Assistant or performing electronic order entry as a qualified ABR-OE.
• Prefer Registered Medical Assistant certification, but not required; internship/externship experience may be accepted in lieu of required experience.
• Knowledge of basic medical terminology.
• Ability to interact professionally with healthcare practitioners and patients.
• Ability to effectively communicate information and observe relevant sources.
• Ability to work as a team player and maintain composure in difficult situations.

Nice-to-haves

• EPIC knowledge is a plus.
• 1 year of experience as a Medical Assistant is preferred.

Benefits

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance