About the position
The Medical Assistant and Receptionist position in Shreveport, LA is a full-time role that requires a commitment of 36 hours per week. The working hours are Monday to Friday, from 8:00 AM to 5:00 PM, with a shortened schedule on Thursdays, where the office operates from 8:00 AM to 12:00 noon. This position is crucial for ensuring the smooth operation of the medical office, as it involves a variety of administrative and clinical tasks that support patient care and office efficiency. Key responsibilities include managing a busy multi-line phone system, where the Medical Assistant will be responsible for answering calls, taking detailed messages, and providing information to patients. The role also involves patient check-in and check-out processes, which require gathering insurance and demographic information from patients. Scheduling and confirming appointments is another critical aspect of the job, ensuring that the office runs smoothly and that patients receive timely care. In addition to these tasks, the Medical Assistant will process referrals, verify insurance information, and handle co-pays and balance collections. Data entry is also a significant part of the role, utilizing a state-of-the-art Electronic Medical Records (EMR) system to maintain accurate patient records. Experience in a medical office is preferred, as it equips candidates with the necessary skills to handle the demands of the position effectively.
Responsibilities
- Answering a busy multi-line phone system and taking detailed messages.
- Patient check-in and check-out.
- Scheduling and confirming appointments.
- Gathering insurance and demographic information from patients.
- Processing referrals and verifying insurance.
- Handling co-pays and balance collection.
- Data entry using Electronic Medical Records system.
Requirements
- High school diploma or GED required.
- Medical Assistant certification preferred.
- Excellent written and oral communication skills.
- Computer savvy with proficient typing skills.
- Experience with Electronic Medical Records preferred.
Benefits
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
