Medical Assistant-Care Cordinator

$43,000 - $89,440/Yr

TRAVIS COUNTY HOSPITAL DISTRICT - Austin, TX

Full-time - Entry Level

Onsite - Austin, TX

About the position

The Medical Assistant-Care Coordinator at Travis County Hospital District is responsible for coordinating and managing patient care in collaboration with care teams, staff, and families. The role focuses on ensuring high-quality care and enhancing the patient experience through effective communication and comprehensive care management.

Responsibilities

• Coordinate preventative, wellness, and chronic needs management services using evidence-based practice and care models.
• Provide comprehensive care to increase patient and family perception of quality care.
• Improve communication between patient and health care providers.
• Support patients using a comprehensive, chronic care management model of care.
• Increase patient's knowledge of medical conditions and improve self-management practices.
• Coordinate with internal and external social services agencies and programs to ensure that patients receive needed services.
• Support patients to increase medical compliance, improve health outcomes, and increase their self-report quality of life.
• Empower patients and/or their families to be engaged, active participants in their care management.
• Complete all direct and indirect care documentation in a timely manner and ensure patient records are current and complete.
• Attend daily patient care huddles and periodic informational meetings, patient conferences, or planning sessions.
• Attend seminars and maintain all licensure and/or certification requirements for continuing education and best practices.
• Participate in quality strategies to evaluate compliance with evidence-based guidelines and identify opportunities to improve patient outcomes.
• Ensure all tasks related to patient care and administrative processes comply with regulatory and accreditation standards.

Requirements

• Graduation from high school or equivalent.
• Medical Assistant Diploma.
• Current Health Care Provider Cardiopulmonary Resuscitation (CPR) certification through American Heart Association or American Red Cross.

Nice-to-haves

• High level of skill at building relationships and providing excellent customer service.
• Strong attention to detail and accuracy.
• Ability to utilize computers for data entry and information retrieval.
• Excellent verbal and written communication skills.

Benefits

• Health insurance coverage
• Paid holidays
• Continuing education support