Medical Assistant, Certified - Pediatric Primary Care

Tufts Medical Center - Boston, MA

Full-time - Entry Level

Boston, MA

Ambulatory Health Care Services

About the position

The Medical Assistant, Certified - Pediatric Primary Care role at Tufts Medical Center focuses on providing professional and nonprofessional nursing care services under the direction of physicians and mid-level practitioners. This position involves performing various nursing support duties, ensuring patient comfort and safety, and assisting with administrative tasks in a pediatric primary care setting. The role requires a combination of clinical skills and customer service, with a strong emphasis on patient interaction and care coordination.

Responsibilities

• Controls and monitors patient flow to maximize efficient use of providers and exam rooms.
• Prepares medical record for patient visit, confirming accuracy with patient identifiers, entering chief complaint and social history.
• Exercises a high degree of customer service in all interactions with patients, internal and external customers.
• Assists provider, patient and patient's family with admitting patient into the hospital.
• Escorts patient to exam room and prepares patient for provider visit, ensuring comfort, privacy, and safety.
• Ensures patient and personal safety, determining fall risk and implementing appropriate measures.
• Prepares exam room for each patient in accordance with needs of patient's visit.
• Assists and/or chaperones providers/nursing with physical exams, treatments and procedures as necessary.
• Performs and records vital signs and reviews list of medications with patient.
• Performs collection of specimens and ensures necessary supplies and equipment are ready for the provider.
• Performs Point of Care Testing (POC) as ordered.
• May be required to perform phlebotomy.
• Assists in arranging for diagnostic testing, surgery and in-patient admissions under direction of the nurse or physician.
• Assists with patient billing by ensuring CPT code, diagnosis code and all supplies and procedures are indicated on charting.
• Ensures outside paperwork is scanned into patient's electronic medical record and processes referrals and prior authorizations.
• Uses proper techniques for hazardous waste disposal and maintains clinic rooms according to infection control policies.
• Stocks, maintains and rotates supplies in clinic rooms daily and monitors expiration dates.
• Participates in unit specific quality improvement projects.
• Provides administrative support including coordinating interpreter services and answering telephone calls.
• Acts as a preceptor for training new hires and MA student externs.

Requirements

• Completed MA education from an accredited program.
• Medical Assistant National Certification Attestation issued by a governing body (AAMA, AMT, NCCT, or NHA).
• Basic Life Support Certification.

Nice-to-haves

• High School Diploma or equivalent
• Two years of medical office experience
• Phlebotomy Certification
• Bi-Lingual
• Experience with electronic patient record systems.

Benefits

• Competitive salaries & benefits
• Medical, Dental, and Vision benefits that start on day one
• 403(b) retirement plans with company match
• Tuition reimbursement
• Guaranteed hours and set schedules
• Professional Growth opportunities
• NO late nights!