Tufts Medical Center - Boston, MA

posted 4 months ago

Full-time - Entry Level
Boston, MA
Ambulatory Health Care Services

About the position

The Medical Assistant, Certified - Pediatric Primary Care role at Tufts Medical Center focuses on providing professional and nonprofessional nursing care services under the direction of physicians and mid-level practitioners. This position involves performing various nursing support duties, ensuring patient comfort and safety, and assisting with administrative tasks in a pediatric primary care setting. The role requires a combination of clinical skills and customer service, with a strong emphasis on patient interaction and care coordination.

Responsibilities

  • Controls and monitors patient flow to maximize efficient use of providers and exam rooms.
  • Prepares medical record for patient visit, confirming accuracy with patient identifiers, entering chief complaint and social history.
  • Exercises a high degree of customer service in all interactions with patients, internal and external customers.
  • Assists provider, patient and patient's family with admitting patient into the hospital.
  • Escorts patient to exam room and prepares patient for provider visit, ensuring comfort, privacy, and safety.
  • Ensures patient and personal safety, determining fall risk and implementing appropriate measures.
  • Prepares exam room for each patient in accordance with needs of patient's visit.
  • Assists and/or chaperones providers/nursing with physical exams, treatments and procedures as necessary.
  • Performs and records vital signs and reviews list of medications with patient.
  • Performs collection of specimens and ensures necessary supplies and equipment are ready for the provider.
  • Performs Point of Care Testing (POC) as ordered.
  • May be required to perform phlebotomy.
  • Assists in arranging for diagnostic testing, surgery and in-patient admissions under direction of the nurse or physician.
  • Assists with patient billing by ensuring CPT code, diagnosis code and all supplies and procedures are indicated on charting.
  • Ensures outside paperwork is scanned into patient's electronic medical record and processes referrals and prior authorizations.
  • Uses proper techniques for hazardous waste disposal and maintains clinic rooms according to infection control policies.
  • Stocks, maintains and rotates supplies in clinic rooms daily and monitors expiration dates.
  • Participates in unit specific quality improvement projects.
  • Provides administrative support including coordinating interpreter services and answering telephone calls.
  • Acts as a preceptor for training new hires and MA student externs.

Requirements

  • Completed MA education from an accredited program.
  • Medical Assistant National Certification Attestation issued by a governing body (AAMA, AMT, NCCT, or NHA).
  • Basic Life Support Certification.

Nice-to-haves

  • High School Diploma or equivalent
  • Two years of medical office experience
  • Phlebotomy Certification
  • Bi-Lingual
  • Experience with electronic patient record systems.

Benefits

  • Competitive salaries & benefits
  • Medical, Dental, and Vision benefits that start on day one
  • 403(b) retirement plans with company match
  • Tuition reimbursement
  • Guaranteed hours and set schedules
  • Professional Growth opportunities
  • NO late nights!
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