Medical Assistant Certified

Tufts Medical Center - Boston, MA

Full-time - Entry Level

Boston, MA

501-1,000 employees

Ambulatory Health Care Services

About the position

This position is focused on providing medical and clinical support services to patients in an outpatient or ambulatory setting. The role involves ensuring efficient patient flow, assisting with clinical procedures, and performing administrative duties to enhance patient care and experience. The clinical technologist will work under general supervision, acting as a liaison between patients and healthcare providers while contributing to the revenue cycle process and clinical operations.

Responsibilities

• Controls and monitors patient flow to maximize efficient use of providers and exam rooms.
• Prepares medical record for patient visit, confirming accuracy with patient identifiers.
• Exercises a high degree of customer service in all interactions with patients.
• Provides a safe, comfortable, and clean environment for patients and families.
• Escorts patient to exam room and prepares patient for provider visit.
• Ensures patient and personal safety, completing a fall risk assessment.
• Prepares exam room for each patient according to their needs.
• Assists and/or chaperones providers/nursing with physical exams, treatments, and procedures.
• Performs and records vital signs and reviews list of medications with patient.
• Performs collection of specimens and ensures necessary supplies are ready for the provider.
• Performs Point of Care Testing (POC) as ordered.
• Performs quality control checks on equipment.
• Assists in arranging for diagnostic testing and surgical procedures under direction of the nurse or physician.
• Assists with patient billing by ensuring accurate coding and charting.
• Ensures outside paperwork is scanned into patient's electronic medical record.
• Processes and tracks referrals and prior authorizations as requested by provider.
• Stocks, maintains, and rotates medical supplies in clinic rooms daily.
• Participates in unit specific quality improvement projects.
• Provides administrative support including coordinating interpreter services and answering calls.

Requirements

• High school diploma or equivalent.
• Obtain Medical Assistant National Certification Attestation issued by a governing body.
• Basic Life Support (BLS) Certification OR obtain within three months.
• 0 - Less than two years of Medical Assistant experience.

Nice-to-haves

• Two years of Medical Assistant experience.
• Bilingual.
• Experience with electronic medical record systems.

Benefits

• Health insurance
• Dental insurance
• 401k
• Paid holidays
• Paid time off
• Professional development opportunities