Oaklawn Hospital - Marshall, MI
posted 3 days ago
Full-time
Marshall, MI
Hospitals
About the position
The Medical Assistant for the Ear, Nose, and Throat department plays a crucial role in providing clinical and administrative support under the direct supervision of a healthcare provider. This position focuses on delivering exceptional patient care by performing various tasks, including patient preparation, vital sign measurement, specimen collection, and administrative duties such as scheduling and patient registration. The role emphasizes patient-centered care and efficient clinic operations.
Responsibilities
- Greet and escort patients to the exam room.
- Measure and record vital signs, height, and weight.
- Collect and record medical and medication histories.
- Prepare patients for examination/procedure and ensure patient flow.
- Assist the provider and nursing staff as directed.
- Implement medical orders safely and properly.
- Collect specimens and label them accurately, administer immunizations and medications as directed.
- Maintain rooms, equipment, and supplies to uphold standard precautions.
- Answer telephones and handle customer inquiries promptly.
- Schedule appointments, process referrals, and prior authorizations.
- Register patients ensuring accuracy and collection of proper documents.
Requirements
- Active American Heart Association or American Red Cross Basic Cardiac Life Support (BLS) Certification within 90 days of hire.
- Registered or Certified Medical Assistant or Licensed Practical Nurse in the State of Michigan.
- Commiserate combination of education and experience as deemed appropriate by Human Resources and ABR-OE Credential upon hire.
- Successful completion of registration or certification in an accredited Medical Assistant program preferred.
- Experience in a medical office or similar setting required.
Nice-to-haves
- Demonstrated knowledge of medical assistant competencies, computers, and EHRs.
- Patient access knowledge preferred.
- PCMH experience is a plus.
