Medical Assistant - ENT - Beverly Hills

$43,680 - $63,253/Yr

Cedars-Sinai

Full-time - Entry Level

Hospitals

About the position

The Medical Assistant position at Cedars-Sinai Medical Center involves providing essential support to the patient care team in the ENT department. The role focuses on ensuring positive patient relations, managing patient flow, and performing preliminary medical tests. The Medical Assistant will also handle appointment scheduling and maintain patient demographics and insurance information, contributing to the overall efficiency and quality of care provided to patients.

Responsibilities

• Greets patients, takes appropriate vital signs, reviews current medications, and records in medical record.
• Assists with tracking and monitoring department specific data.
• Explains policies, procedures, or services to patients using clinical or administrative knowledge, based on scope of practice.
• Manages patient care flow and assists with monitoring CS-Link message pools and standard work.
• Sets up exam room/procedure rooms appropriately based on patient visit needs.
• Sweeps clinical areas to monitor inventory based on standard work.
• Cleans/re-processes equipment and supplies based on standard work and department guidelines.
• Addresses patient, physician, and staff concerns and escalates accordingly.
• Provides assistance in QA measures for suites, including recording QC testing on designated equipment.
• Provides assistance and directs patient inquiries or complaints to appropriate medical staff members and follows up to ensure satisfactory resolution.
• Monitors their own workflow to identify opportunities for improvement.
• Participates in daily huddles and staff meetings.
• Adheres to all infection prevention standards, department policies, and guidelines.

Requirements

• High school diploma or GED required.
• Graduation from accredited Medical Assistant educational program and/or Medical Assistant Certification from Board approved Medical Assistant Organization.
• 2 years of experience working as a Medical Assistant in an outpatient clinical/medical office setting preferred.
• Basic Life Support (BLS) from American Heart Association or American Red Cross required.
• Medical Assistant certification and/or diploma required.

Benefits

• Health insurance
• Dental insurance
• Vacation
• 403(b) retirement plan