About the position
As a Medical Assistant at Advanced Gastroenterology & Hepatology Associates, you will play a crucial role in ensuring that our patients receive the highest quality of care. Your day-to-day responsibilities will involve welcoming patients with a warm smile, checking them in, and verifying their insurance and personal information. You will manage patient files and records while maintaining strict confidentiality in compliance with HIPAA regulations. This role is rewarding as you will be directly involved in delivering primary health care and patient care management. Before patients arrive, you will ensure that exam and treatment rooms are stocked with necessary instruments and supplies, ensuring everything is sterilized and ready for use. You will prepare patients for their visits by gently obtaining their vital signs and determining the nature of their visit. Your focus will always be on delivering patient-centered care, assisting physicians by preparing patients for minor surgeries and physicals, administering injections, and applying splints and dressings. In addition to your medical assisting duties, you will handle various office responsibilities, including scheduling appointments, answering phones, screening calls, relaying messages, and addressing patient inquiries about general policies and procedures. Keeping your work area and the lobby neat and orderly during downtime is also part of your role. This fast-paced environment will keep you engaged, and your positive attitude and helpful nature will be key to your success in our medical office.
Responsibilities
- Welcome patients and check them in, verifying insurance and personal information.
- Manage patient files and records while maintaining HIPAA compliance.
- Ensure exam and treatment rooms are stocked and sterilized before patient arrival.
- Obtain patient vitals and determine the nature of their visit.
- Assist physicians in preparing patients for minor surgeries and physicals.
- Administer injections and apply splints and dressings as needed.
- Handle scheduling appointments and answering phones.
- Screen calls and relay messages to appropriate staff.
- Answer patient questions regarding general policies and procedures.
- Maintain a neat and orderly work area and lobby.
Requirements
- High school diploma or GED equivalent.
- Graduation from an accredited program for Medical Assistants.
- Certification from the American Association of Medical Assistants.
Nice-to-haves
- Experience with EMR systems (2 years preferred).
- Experience in a medical office (2 years preferred).
- Front desk experience (1 year preferred).
- BLS Certification (preferred).
- Certified Medical Assistant (preferred).
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
