Medical Assistant / Front desk Assistant Manager - Fluent in Spanish and English - Full time

About the position

The Medical Assistant / Front Desk Assistant Manager position at New York Urology Specialists is a full-time role that requires fluency in both Spanish and English. The position involves a combination of front-office and back-office responsibilities, including medical assistance, managing the front desk, and handling patient communications. The ideal candidate will contribute to a positive patient experience and support the practice's operational success.

Responsibilities

• Provide medical assistance and surgical assistance as needed.
• Manage front desk operations and handle phone calls.
• Verify patient benefit eligibility and manage patient requests.
• Communicate effectively with prospective patients to encourage them to choose the practice.
• Maintain excellent phone manners and communication skills.
• Handle billing and collections, particularly for out-of-network benefits.
• Support a friendly and positive work environment.

Requirements

• Fluency in Spanish and English is required.
• Experience as a Medical Assistant for at least 1 year is required.
• Excellent grammar and communication skills in both languages.
• Ability to multitask and handle various front-office and back-office tasks independently.
• Experience in medical office settings for at least 1 year is preferred.
• Knowledge of insurance verification and billing is helpful.
• Prior sales experience is beneficial.

Nice-to-haves

• Experience with insurance verification for at least 1 year is preferred.
• BLS Certification is preferred.
• Certified Medical Assistant certification is preferred.

Benefits

• Paid Vacation
• Paid Sick Days
• Paid Holidays
• Dental Insurance
• Health Insurance
• Vision Insurance
• On-the-job training
• Opportunities for advancement
• Paid training
• Parental leave