New York Urology Specialists - New York, NY
posted 27 days ago
Full-time - Entry Level
Onsite - New York, NY
Ambulatory Health Care Services
About the position
The Medical Assistant / Front Desk Assistant Manager position at New York Urology Specialists is a full-time role that requires fluency in both Spanish and English. The position involves a combination of front-office and back-office responsibilities, including medical assistance, managing the front desk, and handling patient communications. The ideal candidate will contribute to a positive patient experience and support the practice's operational success.
Responsibilities
- Provide medical assistance and surgical assistance as needed.
- Manage front desk operations and handle phone calls.
- Verify patient benefit eligibility and manage patient requests.
- Communicate effectively with prospective patients to encourage them to choose the practice.
- Maintain excellent phone manners and communication skills.
- Handle billing and collections, particularly for out-of-network benefits.
- Support a friendly and positive work environment.
Requirements
- Fluency in Spanish and English is required.
- Experience as a Medical Assistant for at least 1 year is required.
- Excellent grammar and communication skills in both languages.
- Ability to multitask and handle various front-office and back-office tasks independently.
- Experience in medical office settings for at least 1 year is preferred.
- Knowledge of insurance verification and billing is helpful.
- Prior sales experience is beneficial.
Nice-to-haves
- Experience with insurance verification for at least 1 year is preferred.
- BLS Certification is preferred.
- Certified Medical Assistant certification is preferred.
Benefits
- Paid Vacation
- Paid Sick Days
- Paid Holidays
- Dental Insurance
- Health Insurance
- Vision Insurance
- On-the-job training
- Opportunities for advancement
- Paid training
- Parental leave
