Medical Assistant Front Desk Receptionist

$27,040 - $27,040/Yr

Texas Arthritis Center, Pa - El Paso, TX

Full-time - Entry Level

El Paso, TX

About the position

The Medical Assistant Front Desk Receptionist role involves providing excellent customer service and support in a medical office setting. The position requires strong communication skills, a positive attitude, and the ability to work effectively in a team to ensure high-quality patient care. The role includes various front office functions such as scheduling, patient relations, and handling insurance verification.

Responsibilities

• Assist with all front office functions including scheduling and patient relations.
• Manage check-in/check-out processes for patients.
• Verify insurance information for patients.
• Answer phones and texts in a professional manner.
• Handle patient complaints appropriately and efficiently.
• Prioritize work activities and multitask effectively.
• Manage and retrieve medical records as needed.
• Collect and record co-pays (cash and/or charge).

Requirements

• 1 year of customer service experience (Required).
• 1 year of experience with medical terminology (Required).
• 1 year of computer skills (Required).
• Ability to relocate to El Paso, TX 79902 before starting work (Required).

Nice-to-haves

• Bilingual in English and Spanish.