Medical Assistant/Front Office Coordinator - Fluent in Russian and English - Full time

About the position

The Medical Assistant/Front Office Coordinator position at New York Urology Specialists is a full-time role that requires fluency in both Russian and English. The position involves a combination of front-office and clinical tasks, including managing patient interactions, assisting with medical procedures, and ensuring a positive experience for patients. The role is critical for maintaining patient loyalty and requires excellent communication skills, multitasking abilities, and a willingness to work flexible hours, including evenings and weekends.

Responsibilities

• Provide medical assistance and surgical assistance as needed.
• Manage the front desk and handle phone calls.
• Verify patient benefit eligibility and manage patient requests.
• Communicate effectively with prospective patients to encourage them to choose the practice.
• Maintain excellent phone manners and communication skills.
• Handle billing and collections, particularly for out-of-network benefits.
• Assist in creating a positive first impression for the practice.

Requirements

• Fluency in Russian and English is required.
• Experience as a Medical Assistant for at least 1 year is required.
• Excellent grammar and communication skills in English and Spanish are preferred.
• Experience in medical office settings for at least 1 year is preferred.
• Knowledge of insurance verification for at least 1 year is preferred.
• Prior sales experience is beneficial.

Nice-to-haves

• BLS Certification is preferred.
• Certified Medical Assistant certification is preferred.
• Experience with Excel and technology is beneficial.

Benefits

• Paid Vacation
• Paid Sick Days
• Paid Holidays
• Dental Insurance
• Health Insurance
• On-the-job Training
• Opportunities for Advancement
• Paid Time Off
• Paid Training
• Parental Leave
• Vision Insurance