New York Urology Specialists - New York, NY
posted 28 days ago
Full-time - Entry Level
Onsite - New York, NY
Ambulatory Health Care Services
About the position
The Medical Assistant/Front Office Coordinator position at New York Urology Specialists is a full-time role that requires fluency in both Russian and English. The position involves a combination of front-office and clinical tasks, including managing patient interactions, assisting with medical procedures, and ensuring a positive experience for patients. The role is critical for maintaining patient loyalty and requires excellent communication skills, multitasking abilities, and a willingness to work flexible hours, including evenings and weekends.
Responsibilities
- Provide medical assistance and surgical assistance as needed.
- Manage the front desk and handle phone calls.
- Verify patient benefit eligibility and manage patient requests.
- Communicate effectively with prospective patients to encourage them to choose the practice.
- Maintain excellent phone manners and communication skills.
- Handle billing and collections, particularly for out-of-network benefits.
- Assist in creating a positive first impression for the practice.
Requirements
- Fluency in Russian and English is required.
- Experience as a Medical Assistant for at least 1 year is required.
- Excellent grammar and communication skills in English and Spanish are preferred.
- Experience in medical office settings for at least 1 year is preferred.
- Knowledge of insurance verification for at least 1 year is preferred.
- Prior sales experience is beneficial.
Nice-to-haves
- BLS Certification is preferred.
- Certified Medical Assistant certification is preferred.
- Experience with Excel and technology is beneficial.
Benefits
- Paid Vacation
- Paid Sick Days
- Paid Holidays
- Dental Insurance
- Health Insurance
- On-the-job Training
- Opportunities for Advancement
- Paid Time Off
- Paid Training
- Parental Leave
- Vision Insurance
