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Medical Assistant/Front Office Coordinator
LifeLong Medical Care - Richmond, CA
posted 2 months ago
About the position
The Medical Assistant/Front Office Coordinator at LifeLong Medical Care plays a crucial role in supporting community healthcare by being part of a patient-centered care team. This position involves assisting medical providers with clerical and clinical tasks, managing front office operations, and ensuring efficient patient flow in a community health center setting. The ideal candidate will have strong customer service skills and previous medical office experience, contributing to the delivery of urgent and primary care health services.
Responsibilities
- Utilize an Electronic Health Record system to document patient registration, vital signs, and health history.
- Assist in patient flow by timely rooming of patients and maintaining awareness of exam room availability.
- Provide back-up for the front desk with answering telephones and medical reception tasks.
- Perform patient discharge activities, including completion of referral forms and appointment scheduling.
- Prepare exam rooms before and after patient examinations according to infection control procedures.
- Perform injections of vaccines and basic in-clinic lab tests as ordered by the provider.
- Assist practitioners during examinations and provide patient education as instructed.
- Maintain adequate stock of medical supplies and ensure cleanliness in clinic areas.
Requirements
- High school diploma or GED and completion of an accredited Medical Assistant program.
- Minimum of one year of experience in a community clinic or medical office setting.
- Current CPR certification from an AHA approved organization.
- Proficient in Microsoft Office and internet usage.
Nice-to-haves
- Bachelor's degree in healthcare or related field.
- Certification from AAMA, AMT, or CCMA.
- Experience with Electronic Health Records (EPIC) and Electronic Practice Management systems.
- Experience working with diverse populations, including the homeless and those with HIV/AIDS.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Flexible spending account
- 403(b) retirement savings plan
- Paid holidays
