Massachusetts General Hospital - Danvers, MA

posted about 2 months ago

Full-time
Danvers, MA
Hospitals

About the position

The Medical Assistant plays a crucial role in supporting healthcare providers by assisting with patient evaluations, management, and treatment during office visits. This position focuses on ensuring efficient patient flow, maintaining a clean and safe environment, and promoting patient satisfaction through professional interactions.

Responsibilities

  • Assures efficient patient flow through the office
  • Ensures patient Medical Record is complete prior to the visit
  • Prints daily schedules and Medication Lists
  • Greets patients and escorts them into the exam room
  • Adheres to hand hygiene and standard precaution guidelines
  • Assists with admission process by checking 2 patient identifiers
  • Documents chief complaint or symptoms in medical record as stated by the patient
  • Reviews current medications and prescriptions that need to be renewed and gives them to the Nurse
  • Obtains vital signs (blood pressure, height, weight, pulse, temperature)
  • Instructs patients on how to prepare for the provider
  • Anticipates and sets up special equipment and/or supplies needed for the visit
  • Alerts the provider when the patient is ready and communicates pertinent clinical information
  • Assists and chaperones the provider with patient examinations and treatments as directed
  • Sets/maintains sterile field and assists for specialized Gyn diagnostic and therapeutic procedures
  • Collects specimens during the visit and adheres to checking of 2 identifiers
  • Completes requisitions for diagnostic tests for provider review and approval
  • Documents testing/results per practice protocols
  • Assists patients through the check-out process when the visit is complete
  • Cleans and prepares room for the next patient
  • Maintains neat, clean, and safe exam rooms and treatment areas
  • Responds to needs to expedite visits and keep on schedule
  • Scans patient consents/correspondence into Medical Record after patient discharge
  • Prepares procedural medications under supervision of physician/NP
  • Maintains daily logs for Quality Assurance
  • Assures exam and treatment rooms are properly stocked, equipped, and secured
  • Checks for expiration dates on all supplies weekly
  • Cleans equipment after patient use per office protocols
  • Promotes patient/customer satisfaction through professional interactions
  • Adheres to Human Resource policies regarding attendance and dress code
  • Communicates effectively with patients and staff
  • Engages in constructive problem solving with others in the practice
  • Attends and participates in practice staff meetings
  • Performs POC testing

Requirements

  • High School Diploma or equivalent
  • Medical Assistant and Basic Life Support certification recommended
  • Current Basic CPR certification preferred
  • Nursing Assistant certification or other academic preparation may be considered in lieu of certification
  • Good communication skills
  • Sound judgement and problem-solving ability
  • Ability to prioritize and handle multiple tasks in a busy environment
  • Accuracy and attention to detail
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