MEDICAL ASSISTANT I - NORTHSHORE ENT

North Oaks Health System - Hammond, LA

Full-time - Entry Level

Hammond, LA

Religious, Grantmaking, Civic, Professional, and Similar Organizations

About the position

The Medical Assistant level I purpose is to provide a positive patient experience in a confidential and compliant manner while performing basic patient care. The contribution of the Medical Assistant level I to the clinic health care team ensures optimal patient flow through the health care delivery system.

Responsibilities

• Enthusiastically greets patients presenting to the office, while maintaining a courteous and professional demeanor.
• Performs MA functions such as intake, discharge, telephone messaging, medication administration, result reporting, authorizations and assisting with in-office procedures.
• Properly address patients in the waiting room and escort them to the screening area/exam room ensuring to verify their identity against the patient's record prior to documenting.
• Properly identifies patient during each transition of care by stating 'for your safety, will you state your name and date of birth'.
• Obtain and record patient's weight, height and vital signs and document them into the patient's record.
• Performs medication reconciliation by reviewing them with the patient.
• Review the patient's past medical, social, surgical and family history by listing what is recorded in the chart first and updating the information as the patient indicates.
• Educates and assist patient with MyChart sign up.
• Ensures patient/caregiver is comfortable in the exam room prior to exiting.
• Performs any in-office testing, including CLIA waived testing.
• May be required to perform venipuncture and labeling of specimens prior to transport outside of the clinic to designated laboratory.
• Reviews and initials each page of the AVS and other discharge paperwork to ensure information is being released to the correct patient.
• Reviews and discusses the After Visit Summary (AVS) with the patient and/or caregiver.
• Cleans and disinfects the patient treatment area as well as any reusable equipment per NOPG policy and procedure after each patient encounter.
• Assist with ordering, stocking and maintaining supplies within the clinic utilizing authorized vendors through material services.
• Performs quality controls as indicated within the clinic.
• Performs as a team member and serves on teams/committees as requested.
• May provide vaccine management including ordering and monitoring vaccine usage/wastage.
• Assist physicians and other staff members, as needed.
• Issue physician's excuse for school/work as directed by the provider.
• Communicate effectively by expressing ideas clearly, actively listening and always following appropriate channel of communication.
• Follow any other job related instructions and perform any other job related duties as requested by department management.
• Consistently attend monthly staff meetings.
• Follow associated North Oaks Health System and North Oaks Physician Group compliance programs and federal and state regulatory guidelines.
• Complete 10 hours of continuing education per year.
• Performs other duties within the scope of unlicensed personnel as assigned.

Requirements

• High school diploma or equivalent.
• Complete a Medical Assistant program or Nursing Program (LPN, RN) OR 3 years experience as an MA in a clinic setting OR Enrollment in an accredited Nursing program and completion of first clinical rotation required.
• Maintain BLS certification.
• Must be capable of assisting with the lifting and moving of patients.
• Must have knowledge of appropriate body mechanics.
• Must be capable of prolonged standing and walking.

Nice-to-haves

• Previous clinic job-related experience preferred.

Benefits

• Full Time position
• Monday-Friday 08:00-05:00pm