Medical Assistant I

Baylor College of Medicine - Houston, TX

Full-time - Entry Level

Houston, TX

Educational Services

About the position

The Medical Assistant I position at Baylor College of Medicine involves supporting clinicians in providing primary care services to patients. The role requires a compassionate and reliable individual to assist in patient examinations and treatments, ensuring a high standard of care in a clinical setting.

Responsibilities

• Greets patients and escorts them to exam rooms.
• Performs routine patient care responsibilities such as taking vital signs, drawing blood, and administering tests like EKGs.
• Answers clinic telephones and resolves issues or routes calls to appropriate personnel.
• Collects patient histories, including medication reconciliation.
• Correctly collects and labels patient specimens for lab analysis.
• Sets up instruments and equipment according to department protocol.
• Schedules patient tests and appointments and prepares patient charts.
• Maintains patient and service rooms in a neat and orderly condition.
• Conducts patient outreach phone calls and post-visit follow-ups.
• Takes inventory of clinic supplies and orders new supplies and equipment.
• Sorts clinic mail and files patient medical records.
• Performs other duties as specified, including floating to other FCM clinic locations.
• Educates patients about their conditions and self-care.
• Assists providers in filling out health-related paperwork for patients.
• Staffs central college sites (e.g., COVID testing site) as needed.
• Cross trains to gain proficiency in staffing Comm Center, monitors inventory, and converts visits to virtual appointments.
• Monitors assigned provider baskets, completes high-priority messages, and addresses incoming patient encounters.

Requirements

• High school diploma or GED and completion of an approved Medical Assistant Training program through an accredited institution.
• Current certification as a Medical Assistant through an accredited professional organization (AAMA, AMT, ARMA, NCCT, NHA, NAHP, or AMCA). New employees who are not currently certified must obtain certification within six months of employment.
• Current Basic Life Support (BLS) Certification through American Heart Association.