Medical Assistant I

Premier Community HealthCare Group - Dade City, FL

- Entry Level

Dade City, FL

Ambulatory Health Care Services

About the position

The Medical Assistant I is responsible for providing quality patient care in a team-based environment while assisting in all aspects of medical practice under direct supervision of a clinician to prepare and assist Premier Community HealthCare Group (PCHG) providers for patient visits. Partners with providers and office support to provide best-in-class experience and care to our patients.

Responsibilities

• Facilitate patient visits and ensures patients are taken care of in a timely manner and maintain high patient satisfaction.
• Work with provider to ensure appropriate procedures are prepared upon check in and prepare rooms to make appointments run smoothly.
• Room patients, perform vital signs and measurements, obtains medical history and complete health reminders.
• Record medical information and relevant notes in the patient's chart timely and accurately reflecting all items obtained within visit.
• Ensure appropriate hand offs and flow trackers are completed to make patient visit run smoothly.
• Maintain clinic examination room supplies and cleaning.
• Disinfect and process instruments for sterilization. Operate the autoclave.
• Effectively communicates with patients/families and other members of health care team in a professional manner.
• Knows peers within clinic and where to find resources to do their daily job.
• Reaches out to Clinical Lead or MA IIs for guidance.
• Consults with Director of Nursing, Director of Risk & Compliance and training as needed.
• Responsible for individual goals and will give suggestions for change.
• Demonstrate problem solving skills.
• Assists in maintaining accurate and complete records by updating the patients' medical records.
• Collect and process body function samples as ordered and send out for lab testing.
• Regularly attends and participates in assigned meetings.
• Meets established attendance criteria and starts work promptly.
• Knows and consistently implements the organization's mission and all approved policies, protocols, and procedures.
• Ensures safety and compliance protocols are followed in accordance with PCHG and regulatory policies.
• Respects and acknowledges the organizations mission, which is expressed through behavior, language, and actions.
• Consistently demonstrates good use of time and resources.
• Consistently interacts with clients and staff in a manner that reflects favorably on the organization and promotes teamwork.
• Ensure confidentiality and HIPAA compliance at all times.
• Keep other care team members informed when situations occur that disrupt timely patient flow through site.
• Contribute to community give back initiatives and be an advocate for Premier's mission.
• Adhere to patient care needs and the core values of Premier Community HealthCare to provide best-in-class patient experience.
• Work towards attaining department goals and drive Quality Improvement / Quality Assurance (QI/QA).
• Understand and obtain competency towards Medical Assistant II role, including lab draws, vaccine administration, medication management and referrals.
• Ability and expectation to assist as competency is proficient.
• Other duties as assigned.

Requirements

• High School Diploma or GED
• Proof of graduation from an accredited Medical Assisting program with the State of Florida, EMT or Paramedic
• Current Basic Life Support (BLS) certification
• One year of experience in a medical clinic setting preferred
• Obtain and maintain Epic certification/annual compliance training throughout employment.