Medical Assistant, II Bilingual (64622)

NorthCare - Norman, OK

Norman, OK

Ambulatory Health Care Services

About the position

The Medical Assistant II - Bilingual assists their assigned Providers with patient examinations, pre-visit questions, treatments and procedures as directed by the Provider, while maintaining an efficient flow of patients through the clinic. This role requires a compassionate and dependable individual who can effectively communicate with patients and families, ensuring a high standard of care and adherence to safety regulations.

Responsibilities

• Greets and welcomes patients, escorting them to the appropriate location for pre-examination information gathering.
• Inquires about any self-referrals, recent ER visits or hospitalizations and requests reports from appropriate sources, documenting all information in the electronic medical record (EMR).
• Measures and records patient specific information: height, weight, respiration, pulse, blood pressure, temperature, pulse oximetry (Sp02) and head circumference as appropriate.
• Documents patient's stated chief complaint in EMR.
• Administers medications and injections under provider's directions and documents in EMR.
• Reviews assigned Telephone Encounters within the EMR in a timely manner.
• Administers immunizations under Provider's direction, including providing Vaccine Information Statement (VIS) and follow-up.
• Updates vaccine information in Oklahoma State Immunization Information System (OSIIS) and patient's EMR accurately.
• Prepares and restocks supplies in each examination room(s) daily and swiftly prepares rooms for subsequent patients.
• Assists providers in physical exams and procedures as directed.
• Participates in training programs to improve patient care.
• Addresses the needs of patients and families in the health center.
• Considers cultural sensitivity and utilizes effective communication skills.
• Disposes of contaminated items in accordance to Variety Care policy.
• Follows 'Universal Precautions' for safety regulations; uses appropriate Personal Protective Equipment (PPE).
• Follows HIPAA guidelines and VARIETY CARE policies and procedures as they relate to privacy and confidentiality.
• Complies with OSHA recommendations for the workplace.
• Coordinates with referral clerks to arrange referrals outside of Variety Care.
• Communicates with community organizations, health plans, facilities and specialists to obtain test and referral results.
• Assists with medical emergencies as directed by Provider.
• Supports plan of care and patient education in line with provider's recommendations.
• Occasionally travels to other Variety Care health centers and provides back-up coverage as directed by Practice Administrator.
• Supports Variety Care's accreditation as a Patient Centered Medical Home.
• Embodies the strength of personal character and displays high moral and ethical conduct.
• Ability to function as a member of assigned emergency code team.
• Familiar with crash car and/or emergency kit, use of and restocking procedure.
• Performs other duties as assigned.

Requirements

• High School Diploma or GED.
• Bilingual (English/Spanish).
• Registration/Certification or two or more years of equivalent experience.
• Completed and proficient in the Medical Assistant competency-based orientation checklist.
• Ability to be a preceptor for newly hired staff.
• Must complete CPR course within 90 days of employment.
• Demonstrates ability to obtain and record accurate information.
• Ability to use or willing to learn electronic medical records software.
• Intermediate computer skills including data entry and typing.
• Ability to demonstrate, to the satisfaction of the licensed Provider, an ability to perform tasks, administer medications and injections.
• Experience communicating with the patient population.
• Experience working in a multi-faceted, fast-paced work environment.
• Experience maintaining confidentiality of information private and in accordance with HIPAA and Variety Care policy.

Nice-to-haves

• Medical Assistant Certificate or LPN License.
• Previous clinic or primary practice experience.