Medical Assistant II (Wexford)

About the position

The Medical Assistant II position at UPMC Community Medicine Incorporated in Wexford, PA, is a full-time role focused on supporting physicians and ensuring patient satisfaction through various clerical, environmental, and organizational tasks. The role includes responsibilities such as assisting with patient care, leading workflow issues, and mentoring staff, while also requiring some travel to nearby offices for coverage.

Responsibilities

• Work directly with Manager to identify opportunities for improvement with regards to Clinical/Non-Clinical functions, Infection Control Procedures, and Patient Assessments
• Demonstrate proficiency in all practice category specific tasks
• Obtain lab/x-ray reports, hospital notes, referral information, etc., and complete forms/requisitions as needed
• Schedule appointments and verify insurance coverage and patient demographics
• Perform phlebotomy, EKG's, and level one labs, and assist physicians with procedures
• Document patient information into the medical record
• Guide routine meetings with staff to communicate procedural changes to improve service quality and patient safety
• Guide workflow and/or assign tasks to other clinical staff
• Serve as the department super user for Epic Care
• Answer calls and provide pertinent information including patient education as directed
• Assist management staff with supervisory activities and participate in the creation and implementation of departmental goals, processes, and procedures
• Mentor, orient, and provide ongoing training to current and new staff members
• Check schedules and organize patient flow, accompanying patients to exam/procedure rooms and assisting as needed
• Collect patient information/history, take vitals, and perform screenings per provider guidelines
• Relay instructions to patients/families and provide individualized patient/family education and supportive counseling as needed
• Send/receive patient medical records in accordance with HIPAA and other regulations
• Comply with requirements of appropriate regulatory agencies and maintain confidentiality related to medical records
• Prepare and manage charts to ensure information is completed and filed appropriately
• Prepare patient rooms, set up instruments and equipment according to department protocol, and clean exam/procedure rooms between patient visits
• Manage inventory of supplies and restock exam/procedure rooms
• Administer injectable medication and vaccines under the direction and supervision of a physician.

Requirements

• High school diploma or equivalent is required
• Successful completion of Medical Assistant Program or equivalent hospital program (LPN/RN/EMT)
• Successful completion of certification examination (AMT, AAMA, NAHP, NCCT, or NHA) or at least 2 years of experience as a Medical Assistant
• Basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities
• CPR certification required based on AHA standards within 30 days of hire
• Basic Life Support (BLS) or Cardiopulmonary Resuscitation (CPR) certification
• Act 34 clearance.

Benefits

• Free parking
• Daylight hours work schedule (Monday through Friday)