Medical Assistant, Lead

La Clinica De La Raza - Oakland, CA

Full-time - Entry Level

Oakland, CA

11-50 employees

Ambulatory Health Care Services

About the position

The Lead Medical Assistant (LMA) at La Clinica de La Raza plays a crucial role in ensuring efficient patient flow and quality care within the clinic. This position involves performing all duties of a Medical Assistant while also serving as a resource for non-licensed staff. The LMA collaborates with a diverse healthcare team to provide comprehensive care, guiding and directing the work of medical assistants to enhance patient-centered care and improve overall clinic operations.

Responsibilities

• Perform all duties of a Medical Assistant while overseeing non-licensed staff.
• Coordinate medical assistant activities to ensure smooth clinic flow.
• Assist, advise, and orient medical assistants to meet section goals.
• Identify and resolve problems in a timely manner to maintain quality care.
• Assess staffing needs and maintain medical assistants' schedules.
• Participate in hiring and orientation of new staff members.
• Ensure medical assistant staff is oriented to clinic procedures and protocols.
• Work on quality improvement projects and participate in medical department meetings.
• Handle patient complaints regarding medical assistants and troubleshoot issues.
• Prepare treatment rooms and set up medical laboratory equipment for patient examinations.
• Administer health questionnaires and verify the purpose of patient visits.
• Perform routine medical tasks and procedures, including vital signs and specimen collection.
• Coordinate patient flow to maximize access and service.
• Administer medications and injections as directed by a provider.
• Provide patient education and follow-up care instructions.

Requirements

• High School diploma or equivalent required.
• One year of experience in a healthcare delivery setting or 6 months experience as a Medical Assistant at La Clinica required.
• Completion of a nationally accredited Medical Assistant Program.
• CPR certification within 6 months of hire.
• Phlebotomy Certification required.
• Health clearances and immunization records required.
• Bilingual English/Spanish (or other languages) as required to meet the needs of the patient population.

Nice-to-haves

• Experience in a fast-paced clinic environment.
• Ability to work independently and as part of a team.
• Knowledge of medical terminology and outpatient care.

Benefits

• Competitive salary range of $52.8K - $66.8K per year.
• Opportunities for professional development and training.