Medical Assistant MA, Hamden Internal Medicine
UnitedHealth Group - Hamden, CT
posted 16 days ago
About the position
Opportunities with ProHealth Physicians, part of the Optum family of businesses. When you work at ProHealth Physicians, your contributions directly sustain the health and well-being of our community. Discover high levels of teamwork, robust medical resources and a deep commitment to exceptional care and service. Join a leading community-based medical group and discover the meaning behind Caring. Connecting. Growing together. Are you ready to make a positive impact in health care? If so, you're the missing piece in our care team. As part of the Optum and UnitedHealth Group family, ProHealth Physicians offers new opportunities for growth. Here, you'll experience exceptional teamwork, robust medical resources, and passionate professionals with a focus on patient-centered care.
Responsibilities
- Provide patient care, clinical summary and direction on next steps or follow up
- Perform phlebotomy for patients as needed
- Act as a member of the care team, including preparing patients to be seen by collecting and recording clinical information as per protocol
- Manage patients according to approved protocols and consistent with appointment and scheduling guidelines
- Carry out standing orders consistent with practice policies and procedures
- Document all patient interactions and other clinical activities accurately and in a timely manner in the electronic health record (EHR)
- Schedule tests, treatments and follow up visits on behalf of patients; assist patients with identifying suitable outside resources for disease management and other services; refer patients when appropriate
- Answer and document patient phone calls; take complete messages and route to providers as needed using the EHR
- Monitor task buckets in order to respond to tasks in a timely manner, follow up on overdue orders/worklists and monitor status of critical referrals
- In coordination with Regional Nurse Managers, maintain oversight of temperature monitoring
- Assist care team to assure smooth office operation and delivery of excellent service through teamwork
- Maintain knowledge of current coding, OSHA and CLIA regulations and company policies
- Adhere to all patient safety initiatives and infection control regulations
- Perform other duties as assigned
Requirements
- Graduate of Accredited Medical Assistant program
- Certified Medical Assistant, or the ability to obtain CMA/ RMA within 120 days of hire
- Intermediate level of computer proficiency in Microsoft Office
Nice-to-haves
- CPR/BLS Certification
- 1+ years of MA experience in a primary care setting
- Experience working with an electronic health record (i.e. Epic)
- Pediatric experience
- Knowledge of medical terminology
Benefits
- Comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase
- 401k contribution
