Medical Assistant or LPN - Eagle Walk-in Clinic

Eagle Physicians & Associates, P.A. - Greensboro, NC

Full-time - Entry Level

Greensboro, NC

Ambulatory Health Care Services

About the position

Eagle Physicians & Associates is seeking compassionate and patient-oriented Medical Assistants or LPNs to provide clinical support to physicians and advanced practice providers in a dynamic healthcare environment. This full-time position involves a rotating schedule with varying hours, including daytime, evening, weekend, and holiday shifts, and requires working two weekends per month. The role offers a competitive salary and a generous benefits package, including structured bonuses for support staff.

Responsibilities

• Triage incoming patients to determine priority and severity of conditions.
• Obtain patient health histories and vital statistics and record information in appropriate charts.
• Perform phlebotomy and in-house laboratory procedures and record results.
• Assist physicians and extenders with general office procedures such as laceration repairs.
• Inject prescribed medications and/or administer oral medications to patients as directed and monitor patients for responses to medications.
• Instruct patients regarding various illnesses, providing informational pamphlets, explaining treatment plans, and answering inquiries.
• Ensure that lab reports are in patient charts and that results are reviewed by physicians.
• Obtain signed medical releases from patients when indicated.
• Adhere to established company policies, procedures, and safety regulations, including wearing personal protective equipment.
• Report any malfunction in equipment to supervisor.
• Schedule referral appointments with patients and physicians as requested.
• Help coordinate home health nursing, pre-certifications, re-certifications, and pre-authorizations as needed.
• Operate medical equipment such as blood pressure cuffs, thermometers, EKGs, and nebulizers.
• Maintain neat and clear work areas and restock supplies as needed.
• Wash and sterilize instruments, equipment, and exam rooms in accordance with training procedures.
• Ensure restricted materials are secured and accessible only to authorized personnel.
• Follow clinic policies relative to sample prescriptions; dispensing only upon signed authorization of a provider.
• Dispose of infectious waste in accordance with training procedures.
• Attend required staff meetings and participate in committees as requested.
• Maintain exam rooms for necessary supplies and materials, ensuring cleanliness.
• Participate in professional development activities and maintain professional affiliations.
• Maintain patient confidentiality and follow HIPAA guidelines.
• Exemplify Eagle's Diversity, Equity, and Inclusion Values and uphold the organization's Vision, Mission, and Values.

Requirements

• Compassionate and patient-oriented demeanor.
• Certification as a Medical Assistant or LPN.
• Ability to perform phlebotomy and in-house laboratory procedures.
• Knowledge of medical terminology and procedures.
• Strong communication skills to instruct patients and answer inquiries.
• Ability to work varying hours, including weekends and holidays.

Nice-to-haves

• Experience in a clinical setting.
• Bilingual skills to assist diverse patient populations.
• Familiarity with electronic health records (EHR) systems.

Benefits

• Paid parental leave after one year of employment and 1,250 hours worked.
• Structured bonuses for support staff hired as a .50 FTE or higher on or after April 1, 2024.