Medical Assistant - Pain Clinic

Mercy Health - Lake Geneva, WI

Full-time - Entry Level

Lake Geneva, WI

Ambulatory Health Care Services

About the position

The Medical Assistant at the Pain Clinic plays a crucial role in supporting the daily operations of the medical office. This position involves a variety of tasks including patient interaction, administrative duties, and assisting healthcare professionals in clinical procedures. The Medical Assistant is responsible for ensuring a smooth workflow in the clinic, contributing to patient care, and maintaining accurate medical records.

Responsibilities

• Rooms patients, collects assessment data and prepares patients according to specific needs.
• Assists in examination, treatment, and other clinic procedures.
• Assists with laboratory procedures, screening tests, and quality improvement projects.
• Answers telephone inquiries, directs callers, or initiates triage slips for medical personnel.
• Schedules appointments and enters appointment details into the computerized scheduler.
• Conducts reminder calls to all patients.
• Greets and directs patients, salespeople, and visitors.
• Registers patients by verifying and updating their records.
• Coordinates referrals for patients through insurance and other physician offices.
• Collects payments from patients and issues receipts.
• Prepares and maintains patient charts.
• Maintains and orders medical supplies.

Requirements

• Graduate of a medical assistant program accredited by ABHES or CAAHEP, or a postsecondary school with institutional accreditation.
• Experience in a clinic setting preferred.
• Current CMA certification through AAMA, RMA certification through AMT, or equivalent certification required.
• Approved CPR or BLS certification required within 90 days of hire.
• Medication injection training and pharmacology competency required.

Nice-to-haves

• Experience with electronic health records (EHR) systems.
• Bilingual skills in English and Spanish.

Benefits

• Health insurance coverage.
• Paid time off and holidays.
• 401(k) retirement plan with company matching.
• Continuing education support.