Medical Assistant/Phlebotomist - Float

Oak Street Health - Aurora, CO

Full-time - Entry Level

Aurora, CO

Ambulatory Health Care Services

About the position

The Float Medical Assistant/Phlebotomist at Oak Street Health plays a crucial role in delivering high-quality healthcare to patients in various community-based settings. This position requires flexibility and teamwork to ensure efficient patient care, including performing diagnostic tests and assisting healthcare providers. The role emphasizes building relationships with patients and contributing to a collaborative care team focused on improving health outcomes for adults on Medicare.

Responsibilities

• Ensure efficient patient flow by rooming patients in a timely manner and assisting the provider with staying timely on their schedule
• Deliver an exceptional patient experience, and help patients prepare for their provider visit
• Obtain vital signs, chief complaints and review medications
• Deliver patient screenings per protocols
• Order supplies and stock exam rooms
• Conduct routine quality control checks, including infection control measures, equipment QAs, and check for expired medication and supplies
• Ensure exam rooms are clean, safe, and ready for patient visits
• Under direction of an RN, provider and/or protocol, provide telephonic support to patients
• Under direction of an RN or Provider, offer MA appropriate 'visits,' such as administering vaccinations and performing procedures, including but not limited to: ABI, spirometry, EKGs, etc.
• Perform waived laboratory testing
• Schedule diagnostic testing
• Apply or assist with the application of durable medical equipment
• Participate in care team meetings to discuss patient care and clinic operations
• Other duties, as assigned

Requirements

• 3+ years in a Medical Assistant role
• CPR Certification required
• Medical Assistant certification or registration required
• Over 5 years of applicable, consecutive Medical Assistant experience may substitute for this requirement
• EMR experience and proficiency required
• 2+ years of experience working with geriatric patients is preferred
• Phlebotomy Technician Certification preferred
• Strong communication skills and customer service orientation
• Demonstrates problem-solving skills, accountability, and a flexible, positive attitude
• Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary and indicated in Job title)
• US work authorization

Nice-to-haves

• Experience working with geriatric patients
• Fluency in additional languages such as Polish or Russian

Benefits

• 401(k) matching
• Health insurance
• Paid vacation and sick time
• Generous 401K match with immediate vesting