Medical Assistant - Population Health - Hybrid

About the position

The Medical Assistant for Population Health at UC San Diego Health plays a crucial role in supporting a team of healthcare professionals, including Nurse Practitioners, Physicians, and Social Workers, in providing care to high-risk patients. This hybrid position involves both remote and onsite work, focusing on scheduling, care coordination, and patient engagement through telephonic outreach. The role requires a strong background in patient care, medical terminology, and the ability to prioritize tasks effectively in a fast-paced environment.

Responsibilities

• Support NPs, MDs, RNs, and Social Workers in scheduling and care coordination.
• Engage patients through high-volume telephonic outreach to enroll them in Population Health programs.
• Assist in scheduling patient appointments and managing associated patient system screens.
• Perform accurate billing and manage environmental care functions.
• Maintain equipment and supply management, including cleaning and disinfecting the environment.
• Gather patient intake information and escalate issues to RNs as necessary.
• Coordinate follow-up appointments for patients in a timely manner.

Requirements

• Certified Medical Assistant (CMA) or completion of a Medical Assistant training program.
• BART or BLS certification at time of hire, with a commitment to obtain BART within six months.
• Minimum of one year of experience as a Medical Assistant.
• Knowledge of medical terminology, online scheduling, and universal precautions.

Nice-to-haves

• Experience with Epic and Careport/Allscripts.
• Proficiency in Microsoft Office products, especially Excel.
• Two or more years of experience in internal medicine or multispecialty care.
• Bilingual in Spanish and English.
• Lean Six Sigma Yellow Belt certification.

Benefits

• Competitive hourly pay range of $24.10 - $30.00.
• Career appointment with 100% appointment percent.
• Union contract benefits.
• Opportunities for professional development and training.