Medical Assistant Sr - Heart Acquisition - Days

Integris Health - Oklahoma City, OK

Full-time - Entry Level

Oklahoma City, OK

5,001-10,000 employees

Ambulatory Health Care Services

About the position

The Medical Assistant Sr. position at INTEGRIS Health involves providing exceptional care within the Heart Acquisition team. This full-time role requires working Monday through Friday from 8 AM to 4:30 PM, focusing on patient care and support while adhering to safety and health standards. The position also includes mentoring new staff and ensuring high-quality patient interactions.

Responsibilities

• Acts as a mentor to new Level II's & entry-level Medical Assistants and assists with orientation and development of new staff.
• Provides direct patient care and serves as a liaison between provider and patient.
• Performs vitals, patient history, venipuncture, lab, x-ray, referrals, and patient phone messages as directed by the provider and/or clinical supervisor.
• Instructs the patient/caregiver in signs/symptoms of complications and home management related to disease process as per plan of care.
• Documents patient status accurately and timely using EMR.
• Reviews charts to ensure accuracy after each visit.
• Reports any suspected abuse and refers patient/family to appropriate health or social resource.
• Performs Venipuncture, EKG, Waived Testing, Bone Density, X-Ray, and other procedures as assigned by the physician, manager or clinical supervisor.
• Sterilizes equipment after a procedure is performed.
• Manages large call volume while maintaining excellent telephone etiquette.
• Organizes workflow to meet patient needs in a timely manner.
• Gathers and documents information about patients condition, which include lab values, pain levels, patient education needs, nutritional status and potential complications.
• Contributes to the assessment/re-assessment of patients which include lab values, pain levels, patient education needs, nutritional status and potential complications.
• Monitors for signs and symptoms related to abnormal lab values and deviation from baseline assessments.
• Participates in the development of the plan of care, to include implementation and evaluation of appropriate patient care interventions which may include medication administration (exclusive of narcotics).
• Participates in the orientation and skilled development of new staff as assigned.
• Signs off on competencies for Level II.
• May retrieve and transport medications.

Requirements

• Current nationally recognized Medical Assistant certification/registration AND 3 years as a clinic Medical Assistant in an ambulatory setting.
• 3 years direct customer service experience, 3 years telephone customer service experience preferred.
• CPR or BLS certification within 90 days of employment.
• Validation of competency in medication and administration.
• Demonstration of core competencies will be completed within 90 days.
• Must be able to communicate effectively in English (Verbal/Written).
• Must have a current Drivers License from the state of residence, as well as a driving record which is acceptable to our insurance carrier.

Benefits

• Increased compensation plans
• Front-loaded PTO
• 100% INTEGRIS Health paid short-term disability
• Increased retirement match
• Paid family leave