About the position
At Neighborhood Healthcare, we believe that community health extends beyond just vaccines and checkups; it encompasses providing individuals with the resources they need to lead fulfilling lives. Our vision is to create a community where everyone is healthy and happy, and we are committed to being with our patients every step of the way, offering the necessary care for each chapter of life. As a private, non-profit 501(C)(3) community health organization, we serve over 414,000 medical, dental, and behavioral health visits annually for more than 95,000 individuals. Our mission is to enhance the health and happiness of the communities we serve by delivering quality care to all, regardless of their circumstances. Since our inception in 1969, our dedicated employees have been instrumental in making this mission a reality. We prioritize compassion, integrity, professionalism, collaboration, and a commitment to going above and beyond in every role. If you resonate with our values and mission, we would love to welcome you to our team.
Responsibilities
- Communicates and performs clinical care services with patients.
- Takes patient vital signs and obtains patient intake information.
- Performs clinical procedures such as blood draws, vaccines, nebulizer treatments, ear lavages, and EKGs.
- Discusses patient needs and provides education and resources to patients directly.
- Ensures exam rooms are stocked, cleaned, and set up for examinations and procedures.
- Coordinates provider workflows to ensure efficient patient care.
- Ensures provider has all pertinent information required for each patient visit including diagnostic images, labs and required screenings.
- Assists other providers and care teams in women's health, pediatrics and general medicine departments as needed.
- Utilizes electronic health records to order, process and document clinical treatment plans for patients as directed by the provider.
- Conveys information to patients via telephone or email under the direction of a provider or Registered Nurse.
- Provides patients with requested documents after review to ensure forms are complete, accurate and executed by the provider.
- Completes ongoing/annual training for position compliance.
Requirements
- High School diploma or GED required.
- Valid Medical Certificate from an accredited program required.
- One year of medical assistant experience preferred.
- Familiarity with medical procedures and terminology.
- Proficiency with electronic health records system experience preferred.
- Intermediate computer and data entry skills.
- Ability to use sound judgment to anticipate needs of patients and providers.
- Flexibility with changing priorities and time-sensitive deadlines.
- Ability to use emotional and cultural intelligence to provide appropriate communication and patient care.
- Exemplify compassion to patients and team members.
- Bilingual English/Spanish, English/Farsi, or English/Arabic preferred - must be able to pass Language Proficiency Test if bilingual skills are needed.
- Ability to successfully manage multiple tasks simultaneously.
- Ability to work as part of a team as well as independently.
- Ability to work with highly confidential information in a professional and ethical manner.
Nice-to-haves
- Bilingual skills in English/Spanish, English/Farsi, or English/Arabic are preferred.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- 403(b) Retirement plan
- Two plus weeks of vacation
- Nine Holidays including two Floating Holidays of your choosing
- Sick/Personal time
- Volunteer Time Off (VTO)
- Optional Health and Wellness events
