Medical Assistant

SCP ENT & Allergy Services, LLC - New Albany, IN

Full-time - Entry Level

New Albany, IN

11-50 employees

About the position

Advanced ENT & Allergy is seeking experienced Medical Assistants to join their growing team. This role is integral to patient care, involving both clinical and administrative responsibilities in a busy practice that provides a full spectrum of ENT care and head and neck surgery. The position requires a willingness to travel to various locations as needed.

Responsibilities

• Organize patient flow and accompany patients to exam/procedure rooms.
• Verify patient information by interviewing patients and confirming the purpose of their visit.
• Prepare patients for examination by performing preliminary physical tests, including blood pressure, weight, and temperature.
• Record details of chief complaints and history of present illness in the EHR.
• Assist physicians with minor office procedures such as nasal packing removal, application and removal of dressings, and suture removal.
• Provide pre- and post-operative patient education.
• Triage patient messages and answer calls, providing pertinent information.
• Under the direction of physicians, call in prescription refills to pharmacies.
• Relay instructions to patients and families.
• Schedule outpatient lab tests, MRIs, CT scans, and manage appointment scheduling.
• Obtain lab/radiology reports and enter patient demographics in the EHR.
• Manage and update patient EHR records to ensure information is complete and accurate.
• Obtain insurance carrier prior authorization for medications and procedures.
• Complete patient FMLA and other relevant paperwork.
• Scribe and/or transcribe for physicians.

Requirements

• Minimum one year of recent experience working in a medical facility as a medical assistant or documented evidence of externship completed in a medical office.
• Excellent typing, spelling, and grammar skills.

Nice-to-haves

• Scribe experience is a plus.

Benefits

• Competitive pay based on experience.
• Full benefits package available including medical, dental, vision, life, short- and long-term disability.
• 401(k) with employer match.
• Paid holidays and immediate accrual of paid time off.