Medical Assistant

Marin Community Clinics - San Rafael, CA

Full-time - Entry Level

San Rafael, CA

Ambulatory Health Care Services

About the position

The Medical Assistant at Marin Community Clinics plays a crucial role in providing compassionate and comprehensive care to patients. This position involves assisting healthcare providers in the examination and treatment of patients, ensuring a smooth and efficient patient experience while adhering to established medical protocols and guidelines. The Medical Assistant will work closely with the Care Team and have direct contact with patients, contributing to the overall mission of promoting health and wellness in the community.

Responsibilities

• Escorts patients to the exam room and interviews patients to obtain medical information and measure their vital signs including pulse rate, temperature, height and weight.
• Consistently uses good customer service, empathy and cultural sensitivity with patients throughout their encounters.
• Administers patient screeners and adheres to care guidelines such as ACEs, PHQ, Columbia and others that may be sensitive in nature.
• Accurately and promptly records information in Electronic Health Record (EHR).
• Prepares treatment rooms for examination of patients, keeping the rooms neat and clean.
• Uploads ultrasounds, patient photos, screen questionnaires in EHR.
• Cleans and sterilizes instruments in accordance with department's policy and OSHA guidelines.
• Works on in-box tasks sent by Provider or other members of the care team for follow up.
• Arranges and coordinates video visits between providers and patients using a telehealth visit platform and troubleshoots any technical issues with patients.
• Maintains medication supplies, checking for expiration date, and keeping exam rooms stocked.
• Operates electrocardiograph (EKG) and other equipment to administer routine CLIA waived diagnostic tests and/or calls medical facility or department to schedule patients for tests.
• Gives injections or treatments, and performs routine laboratory tests.
• Follows policies and procedures including universal precautions as defined by OSHA's guidelines on Bloodborne Pathogens and Hazardous Materials standards.
• Participates in and adheres to Care Team processes and procedures.
• Works to demonstrate MCC's mission and values in all aspects of job performance.
• Maintains confidentiality in strict accordance with department policy and HIPPA guidelines.
• Attends and participates in required meetings, training and educational programs.
• Performs administrative duties including checking eligibility, verifying demographics, assisting patients with filling out necessary paperwork, and making up follow-up appointments.
• Helps manage provider schedules, patient flow and provides wait time updates.
• Performs other related work as assigned.

Requirements

• High school diploma or equivalent.
• Certification from an accredited Medical Assistant educational program.
• Current CPR/BLS certification from an accredited organization.
• Completion of an externship program prior to graduation of Medical Assistant program desired.
• A minimum of 0-6 months of Medical Assistant work experience post graduating from Medical Assistant program preferred.
• Prior experience working with under-served communities in a community health clinic environment highly desirable.
• Excellent interpersonal skills.
• Ability to communicate clearly and effectively with patients and others in a courteous and friendly manner at all times.
• Strong written and verbal English skills.
• Knowledge of patient care and examination procedures.
• Understanding of medical practices, administrative process and organizational policies.
• Demonstrated computer skills and experience with MS Office.
• Ability to multitask in a fast pace community clinic environment.
• Strong time management skills and attention to detail.
• Prior experience using Electronic HealthCare Records (EPIC, OCHIN, NextGen) a plus.
• Ability to work in a team environment setting.

Nice-to-haves

• Bilingual (Spanish/English) language skills preferred.
• Flexibility / availability in schedules and shifts a plus.

Benefits

• Hiring Bonus: $1,000.00
• Affordable health insurance and Health Reimbursement Accounts (HRA)
• Dental and Vision Insurance
• Educational and Continuing Education Benefits
• Student Loan Repayment and Loan Forgiveness
• Retirement Plan
• Group Life and AD&D Insurance
• Short term and Long Term Disability benefits
• Professional Fee Reimbursement
• Mileage and Cell Phone Reimbursement
• Scrubs Reimbursement
• Loupes Reimbursement
• Employee Assistance Programs
• Paid Holidays
• Personal Days of Celebration
• Paid time off
• Extended Illness Benefits