Woman's Hospital - Johnson, AR

posted 3 days ago

Full-time
Johnson, AR
Hospitals

About the position

The Certified Medical Assistant at Willow Creek Women's Clinic plays a vital role in delivering quality patient care in a clinic environment. This position involves assisting physicians with direct patient care, ensuring excellent customer service, and collaborating with healthcare teams to meet the needs of patients and their families.

Responsibilities

  • Assist the physician in providing direct patient care and health teaching tailored to the specific needs of patients.
  • Deliver quality care through excellent customer service and a team-centered approach.
  • Collaborate with the physician and nursing staff regarding holistic patient care.
  • Proficiently handle order entry tasks.
  • Provide clerical and patient-related support in record keeping, scheduling, and office procedures.
  • Verify patient demographics and maintain accurate patient records.
  • File and retain patient records appropriately.
  • Verify physician orders and ensure compliance.
  • Schedule patients for appointments and referrals efficiently.
  • Prepare patients for examinations and procedures.
  • Handle patient billing and payment processes.
  • Greet and assist patients upon arrival.
  • Maintain office supplies and inventory.

Requirements

  • High School Diploma or equivalent.
  • Minimum one (1) year of experience in direct patient care.
  • Certification as a Medical Assistant by the American Association of Medical Personnel or other governing body is required.
  • BLS / CPR certification is mandatory.
  • Excellent PC skills are necessary.
  • Exceptional communication skills, critical thinking skills, and independent decision-making skills are essential.

Nice-to-haves

  • Experience in phlebotomy and laboratory testing/specimen preparation is preferred.
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