Medical Billing Claims Processor (Personal Injury)

$41,600 - $41,600/Yr

Agency Insight - Flint, MI

Full-time

Flint, MI

Machinery Manufacturing

About the position

The Medical Billing Claims Processor at Insight Institute of Neuroscience & Neurosurgery (IINN) is responsible for preparing, processing, and submitting high-volume medical claims related to personal injury cases. This role requires excellent customer service skills and the ability to work efficiently in a fast-paced environment, ensuring accurate documentation and coordination within the billing department. The position emphasizes teamwork and a commitment to patient care.

Responsibilities

• Sorts incoming mail daily and distributes to the respective departments; may scan documents to a google/drive
• Processes, prints, and compiles high volume auto and workers compensation insurance claims; attaching medical records, and submits to the payer
• Coordinates with the Personal Injury team for questions and/or issues
• Responds to phone calls from third party payers, attorneys, physician offices, medical and other support personnel requesting release of medical records
• Responds to faxes received; ensures the accuracy of information compiled is attached correctly to the specific request for the specified patient and date(s) of service requested
• Compiles and prints medical records requests, and invoice all inquiries appropriately
• Logs medical record requests received and documents into eClinicalworks
• Follows-up on Actions created in eClinicalworks
• Determines records to be released by reviewing requestor information in accordance with HIPAA guidelines and obtaining pertinent patient data from various sources
• Escalates issues to managers that delay the timely release of records
• All other duties as assigned

Requirements

• Demonstrates eligibility to work for any employer in the U.S.
• High school diploma, GED, or suitable equivalent
• Demonstrates basic computer knowledge and understanding of Google drive and Microsoft Excel
• Basic Personal Injury Litigation Terminology experience preferred
• Previous experience is a plus
• Demonstrated excellent skills in verbal and written English communications for safe and effective patient care and to meet documentation standards
• Able to work in a fast-paced and stressful environment while maintaining positive energy
• Willingness to participate in goal-setting and educational activities for professional advancement
• Able to work compassionately with patients and coworkers to exhibit patient care second to none
• Demonstrates enthusiasm and drive
• Exudes respect and flexibility to impact the workplace in a positive manner
• Detailed oriented, conscientious and committed to precision in work results
• Ability to perform to a high level of accuracy
• Friendly, empathetic & respectful
• Reliable in work results, timeliness & attendance
• Ability to relate to and work effectively with a wonderfully diverse populace

Nice-to-haves

• Basic Personal Injury Litigation Terminology experience preferred
• Previous experience is a plus

Benefits

• Comprehensive health, dental, and vision insurance coverage
• Paid time off, including vacation, holidays, and sick leave
• 401K with Matching; offerings vested fully @ 6 months of employment paired with eligibility to contribute
• Short & Long Disability, and Life Term insurance, complementary of Full Time Employment
• Additional Supplementary coverages offered @ employee's elections: Accident, Critical Illness, Hospital Indemnity, AD&D, etc.