Medical Billing Specialist/Benefits Coordinator

American Behavioral Clinics - Elm Grove, WI

Full-time - Entry Level

Elm Grove, WI

Ambulatory Health Care Services

About the position

The Medical Billing Specialist/Benefits Coordinator at American Behavioral Clinics is responsible for managing billing processes, ensuring accuracy in financial statements, and providing excellent customer service to patients and third-party institutions. This role involves resolving billing inconsistencies, creating invoices, and assisting patients with payment solutions while adhering to industry regulations.

Responsibilities

• Searching each financial statement for any payment inconsistencies or errors
• Collaborating with patients or customers, third party institutions, and other team members to resolve billing inconsistencies and errors
• Creating invoices and billing materials to be sent directly to a customer or patient
• Inputting payment history, upcoming payment information, or other financial data into an individual account
• Finding financial solutions for patients or customers who may need payment assistance
• Informing patients or customers of any missed or upcoming payment deadlines
• Calculating and tracking various company financial statements
• Translating medical code if working in a medical setting

Requirements

• 1 year of medical billing experience
• 1 year of A/R experience
• Strong communication skills, including writing, speaking, and active listening
• Great customer service skills, including interpersonal conversation, patience, and empathy
• Good problem-solving and critical thinking skills
• In-depth knowledge of industry best practices
• Basic math, bookkeeping, and accounting skills
• Organization, time management, and prioritization abilities
• Ability to be discreet and maintain the security of patient or customer information
• Effective computer skills to use bookkeeping and account management software

Nice-to-haves

• 1 year of ICD-10 experience (Preferred)

Benefits

• Full-time position
• 8 hour shift, Monday to Friday