Medical Call Center Scheduler
$45,760 - $64,480/Yr
Medical Professionals - Novato, CA
posted 2 months ago
Full-time - Entry Level
Novato, CA
Professional, Scientific, and Technical Services
About the position
The Medical Call Center Scheduler plays a crucial role in connecting patients with healthcare services by managing appointment scheduling and addressing patient inquiries. This full-time position requires effective communication and organizational skills to ensure a seamless experience for patients seeking medical care.
Responsibilities
- Manage a high volume of calls from patients scheduling appointments across various medical specialties
- Coordinate and schedule appointments, ensuring timely and accurate bookings
- Update and maintain patient records and messages in the electronic medical record system
- Collect co-payments, verify insurance coverage, and assist with any billing issues
- Address and resolve patient inquiries and concerns with empathy and efficiency
- Work with healthcare providers and administrative staff to enhance scheduling and communication
Requirements
- 1+ years of Call center experience
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
