Medical Case Manager - Beacon Point

Sma Healthcare - Ocala, FL

Full-time - Entry Level

Ocala, FL

About the position

The Medical Case Manager at Beacon Point is responsible for coordinating and managing care for clients, ensuring they receive the necessary support and resources to address their needs. This role involves conducting assessments, developing service plans, and facilitating access to community resources while advocating for clients' clinical needs. The position requires strong organizational skills, the ability to work collaboratively with various stakeholders, and a commitment to maintaining high standards of care and documentation.

Responsibilities

• Completes assessments and service plans that assist clients in developing goals and addressing areas of need.
• Completes authorizations and re-authorizations as required by program guidelines.
• Participates in client treatment planning and case review with other client care providers.
• Documents service activity in SMA's EMR, ensuring the medical record is up to date and meets all documentation standards.
• Coordinates and provides care that is safe, timely, effective, efficient, equitable, and client-centered.
• Executes linkages identified on the service plan and monitors progress of service delivery according to program guidelines.
• Facilitates client access to community resources, including recreational activities, housing, food, clothing, school programs, and vocational opportunities.
• Assists clients with identifying financial assistance options for medications and other medical needs.
• Helps clients make informed decisions by acting as their advocate regarding their clinical status and treatment options.
• Communicates clients' progress by conducting/attending interdisciplinary meetings and evaluations.
• Provides limited crisis intervention under appropriate supervision.
• Reports any concerns regarding the health, safety, or well-being of a client to the appropriate authority.
• Facilitates access to and/or coordinates transportation for clients.
• Attends court hearings as required by program guidelines.
• Maintains an awareness of proper safety procedures and guidelines.
• Provides administrative support and performs general office duties.

Requirements

• High School Diploma required; Bachelor's Degree in counseling, social work, psychology, criminal justice, nursing, rehabilitation, special education, health education, or related field preferred.
• Minimum of one year of full-time or equivalent experience working with the target population preferred.
• Certification as a Targeted Case Manager preferred; may be required within six months of hire depending on program guidelines.
• Skill in time and organizational management; ability to complete work under strict timelines.
• Ability to assess situations and use sound judgment in diffusing potentially risky situations.
• Ability to follow both oral and written instructions and complete tasks as instructed.
• Ability to express oneself clearly and concisely both orally and in writing.
• Ability to prepare clear and concise written reports.
• Ability to communicate clearly with clients to develop a supportive and trusting relationship.
• Ability to establish and maintain effective working relationships with co-workers and professionals.

Nice-to-haves

• Knowledge of community resources.
• Knowledge concerning current information in the area of mental illness and substance abuse and treatment.
• Knowledge of managed care environment and different payer sources.
• Knowledge of Agency for Persons with Disabilities requirements.

Benefits

• Health, Dental, Vision, Life, & Disability Insurance
• Tuition Reimbursement
• Paid Personal Leave (up to 25 days after 3 years of service)
• 403b Retirement Plan (matches one to one of employee contribution for the first 3%, then a 50% match on the next 6% of employee contribution)