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Medical Coding Product and Support Manager
Stride K12 - Carson City, NV
posted 2 months ago
About the position
The Medical Coding Product and Support Manager at Stride, Inc. is a pivotal role that combines product management and student support for MedCerts Billing and Coding programs. This remote position focuses on ensuring students are equipped for certification success while also contributing to curriculum design and enhancement. The manager will work closely with students, analyze performance data, and collaborate with the Product Development Team to optimize course delivery and content.
Responsibilities
- Consult with students to provide guidance and support for certification success.
- Evaluate student performance data and recommend course enhancements.
- Identify resources to help students complete their programs and obtain certification.
- Contribute to curriculum design and development for Medical Billing and Coding courses.
- Write scripts and storyboards for Instructor-Led videos and assessments.
- Serve as an Instructor and maintain relevant credentials in Billing/Coding.
- Guide future programming and develop a product roadmap for Medical Billing and Coding.
- Analyze market data and job analysis to align course objectives with industry needs.
- Create supplemental learning resources to address content gaps.
- Host training sessions for MedCerts staff on Billing/Coding certification programs.
Requirements
- Bachelor's degree or higher in a related field.
- Certified Professional Coder (CPC) or Certified Coding Specialist - Physician-based (CCS-P) certification in good standing.
- Experience in teaching, instructional support, or curriculum development in Coding.
- Superior verbal and written communication skills.
- Knowledge of industry certification and regulatory agencies in Medical Billing/Coding.
- Attention to detail and commitment to Quality Assurance.
- High comfort level with technology for communication and task completion.
- Passion for learning and obtaining new certifications.
Nice-to-haves
- Additional certifications beyond CPC/CCS-P, such as CBCS.
- Experience with eLearning content development.
Benefits
- Health benefits
- Retirement contributions
- Paid time off
- Bonus eligibility
