Medical Customer Service Representative - Floater

TEKsystems - Madison Heights, MI

Full-time

Madison Heights, MI

10,001+ employees

Professional, Scientific, and Technical Services

About the position

The Medical Customer Service Representative - Floater will be responsible for handling various customer service tasks in a medical setting across multiple locations including Clinton Township, Warren, Madison Heights, and Rochester. This role requires excellent communication skills and a friendly demeanor to assist patients and manage administrative duties effectively.

Responsibilities

• Handle all incoming and outgoing calls
• Manage walk-in appointments
• File documents and manage records
• Take prescriptions and verify insurance
• Call doctor offices to verify appointments
• Perform general filing tasks

Requirements

• 1+ year of customer service experience working with the public
• Good communication skills as the face of the office
• Ability to take initiative
• Reliability
• Strong computer skills

Nice-to-haves

• Healthcare experience