Medical DME Order Processor/Customer Service Specialist

$37,440 - $41,600/Yr

Elite Medical Supply Of New York - West Seneca, NY

Full-time - Entry Level

Onsite - West Seneca, NY

Miscellaneous Manufacturing

About the position

The Durable Medical Equipment Order Processor/Customer Service Specialist at Elite Medical Supply is responsible for processing incoming orders for durable medical equipment, ensuring accuracy and completeness in documentation, and providing excellent customer service. This role requires attention to detail, the ability to work in a team environment, and effective communication skills.

Responsibilities

• Process incoming orders for durable medical equipment.
• Review documents for accuracy and completeness for each transaction.
• Enter transaction details into the system with care.
• Provide excellent customer service to clients.
• Maintain a high level of quality and accuracy in order processing.
• Communicate effectively with clients and team members.

Requirements

• Bilingual in Spanish
• Proficient in Microsoft Excel
• Experience with DME insurance verification
• Strong customer service skills
• Familiarity with Microsoft Office
• High school diploma or GED
• Data entry skills
• Basic computer skills
• Effective communication skills

Nice-to-haves

• Familiarity with Brightree software
• Knowledge of durable medical equipment

Benefits

• Disability insurance
• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• 401(k) matching
• Flexible schedule