Medical Equipment Technician

Adapthealth - Arlington, WA

Full-time - Entry Level

Arlington, WA

Merchant Wholesalers, Durable Goods

About the position

The Medical Equipment Technician at AdaptHealth is responsible for the safe delivery, setup, and education of home medical equipment for patients. This role involves working directly in patients' homes or other care settings to ensure they understand how to use the equipment properly, while also maintaining compliance with company policies and regulations.

Responsibilities

• Develop and maintain working knowledge of current HME products and services offered by the company and all applicable governmental regulations.
• Comply with all applicable company policies and procedures.
• Educate customers in proper use and care of respiratory and HME equipment in a home setting.
• Complete required documentation following equipment setup, delivery or pickups as required.
• Assist with customer equipment problems under emergency conditions.
• Process all orders in a timely, accurate manner.
• Promote services and products to referral sources in the community as appropriate.
• Develop basic reimbursement knowledge and completely document all information necessary to ensure reimbursement for all appropriate equipment, products, and services.
• Assist with implementation of quality improvement program to meet company policies.
• Maintain home oxygen systems through regularly scheduled visits to customers.
• Safely drive and maintain company vehicle.
• Perform patient assessment and re-assessment for patient care.
• Perform routine preventative maintenance and simple repairs on equipment as required in accordance with company policies.
• Report equipment hazards and/or product incidents as required in accordance with company policies and procedures.
• Assume on-call responsibilities during non-business hours in accordance with company policy.
• Retain knowledge of and consistently adhere to procedures for the use of Personal Protective Equipment (PPE), infection control and hazardous materials handling.
• Maintain patient confidentiality and function within the guidelines of HIPAA.
• Complete assigned compliance training and other educational programs as required.
• Maintain compliance with AdaptHealth's Compliance Program.
• Responsible for cleaning equipment when assigned by supervisor or downtime allows, following the Branch Maintenance and Cleaning Guidelines.
• Perform other related duties as assigned.

Requirements

• High School Diploma or equivalency.
• Entry level sales, customer service background essential.
• One (1) year of Military, delivery driver with sales component or health care technician experience would be considered related experience and preferred.
• Senior level requires two (2) years of work-related experience and one (1) year of exact job experience.
• Valid and unrestricted driver's license in the state of residence.